Customer Technical Solutioner - Security

Customer Technical Solutioner - Security

Join the innovative team at Kyndryl as a Client Technical Solutioner - Security and unlock your potential to shape the future of technology solutions. As a key player in our organization, you will embark on an exciting journey where you get to work closely with customers, understand their unique challenges, and provide them with cutting‑edge technical solutions and services.

Picture yourself as a trusted advisor – collaborating directly with customers to unravel their business needs, pain points, and technical requirements. Your expertise and deep understanding of our solutions will empower you to craft tailored solutions that address their specific challenges and drive their success.

Your role as a Client Technical Solutioner - Security is pivotal in developing domain‑specific solutions for our cutting‑edge services and offerings. You will be at the forefront of crafting tailored domain solutions and cost cases for both simple and complex, long‑term opportunities, demonstrating we meet our customers' requirements while helping them overcome their business challenges.

At Kyndryl, we believe in the power of collaboration and your expertise will be essential in supporting our Technical Solutioning and Solutioning Managers during customer technology and business discussions, even at the highest levels of Business/IT Director/LOB. You will have the chance to demonstrate the value of our solutions and products, effectively communicating their business and technical benefits to decision makers and customers.

In this role, you will thrive as you create innovative technical solutions that align with industry trends and exceed customer expectations. Your ability to collaborate seamlessly with internal stakeholders will enable you to gather the necessary documents and technical insights to deliver compelling bid submissions. Not only will you define winning cost models for deals, but you will also lead these deals to profitability, ensuring the ultimate success of both our customers and Kyndryl.

You will play an essential role in contract negotiations, up to the point of signature, and facilitate a smooth engagement hand‑over process.

As the primary source of engagement management and solution design within your technical domain, you will compile, refine, and take ownership of final solution documents. Your technical expertise will shine through as you present these documents in a professional and concise manner, showcasing your mastery of the subject matter. You’ll have the opportunity to contribute to the growth and success of Kyndryl by standardizing our go‑to‑market pitches across various industries.

By creating differentiated propositions that align with market requirements, you will position Kyndryl as a leader in the industry, opening new avenues of success for our customers and our organization.

• 3 years of experience in IT security pre‑sales technical solutioning
• Expertise with IT organizational models, IT governance, management and operating models
• Proven ability to design and build technical solutions, including cost proposals, based on customer requirements, analyzing complex problems, and proposing effective and scalable solutions
• In‑depth understanding of IT domains such as infrastructure management, cloud computing, networking, cybersecurity, and enterprise systems
• Excellent customer and presentation skills
• Experience in supporting sales efforts by collaborating with the sales team, preparing sales materials, participating in customer presentations, and contributing to proposal development
• CISSP Domain knowledge
• Proven experience participating in Cloud Landing Zone design for the security domain

• Experience in a consulting or advisory role, where you have provided strategic guidance and solutions to customers
• Knowledge of designing architectures for cloud environments, hybrid infrastructure, and integrating diverse systems

You’re good at what you do and possess the required experience to prove it. Equally as important – you have a growth mindset, keen to drive your own personal and…