Who are we?
Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.
About the Role
We're seeking an exceptional Chief of Staff to partner with our Head of Digital Go-to-Market and Head of Digital, Operations to drive operational excellence and technology transformation. This role combines strategic thinking, rigorous execution, and executive partnership to accelerate our digital initiatives and maximize organizational impact. As Chief of Staff, you'll serve as a force multiplier for the Heads of Digital—translating vision into execution, removing obstacles, driving key initiatives, and creating the infrastructure for sustained success.
This is a high-impact role for someone who thrives in dynamic environments and wants to shape the future of digital innovation in our organization.
Why This Role Matters
This isn't a typical Chief of Staff position—it's an opportunity to shape the digital future of our organization. You'll work at the intersection of strategy, technology, and operations, with visibility across the entire business. You'll develop executive-level skills while making a direct impact on revenue, customer experience, and organizational transformation. For the right person, this role offers unparalleled learning, growth, and the chance to build something meaningful.
Core Responsibilities
Strategic Planning & Execution
Partner with the Heads of Digital to develop and refine the digital strategy, ensuring alignment with broader organizational goals
Translate strategic vision into actionable roadmaps, OKRs, and quarterly plans
Monitor progress against key initiatives and proactively identify risks, dependencies, and mitigation strategies
Lead quarterly planning cycles and facilitate strategy review sessions
Own the digital portfolio, tracking investments, priorities, and resource allocation
Execution & Operational Excellence
Design and continuously improve operating rhythms, including team meetings, status updates, and decision-making forums
Identify process inefficiencies and implement solutions that scale
Build dashboards and reporting mechanisms to provide visibility into team performance
Manage cross-functional dependencies and resolve bottlenecks
Establish governance frameworks for digital initiatives
Executive Partnership & Development
Serve as trusted advisor and thought partner to the Heads of Digital
Provide executive coaching support, including preparation for high-stakes presentations and stakeholder engagements
Facilitate reflection and learning, helping to identify blind spots and growth opportunities
Support leadership development through feedback, frameworks, and strategic perspective
Act as sounding board for complex decisions and organizational challenges
Partner with Chiefs of Staff across the Digital an innovation office to share best practice, bridge cross-functional initiatives, and ensure consistency
Communication & Stakeholder Management
Prepare executive briefings, board materials, and leadership presentations
Represent the Head of Digital in meetings and forums as needed
Manage internal communications to ensure team alignment and transparency
Build relationships with key stakeholders across the organization
Synthesize complex information into clear, actionable insights
Qualifications
Required
12+ years of experience in strategy, operations, consulting, or similar analytical roles
Proven track record of managing complex, cross-functional initiatives in fast-paced environments
Deep understanding of digital technologies, go-to-market motions, and operations technology stacks
Exceptional project management skills with ability to drive…
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