Job Description
Join a leading global financial institution at the forefront of technological innovation, where you will be part of a dynamic team of IT Support and Infrastructure System Administrators responsible for automation, integration and Unix Platform Support. You will primarily provide support for Level 2 and Level 3 support and work on automation/continuous improvement projects.This is a pivotal team who is shaping the future of our global infrastructure by driving the adoption of infrastructure as code (IaC) and fostering a culture of automation, collaboration, and continuous improvement.
What you will do
Work with multiple hardware and software platforms at an intermediate level. Working with business units to understand and meet information needs, primarily L2 and L3 support
Implement and support hardware, software and telephony systems which provide the infrastructure for Customer Support. Apply extensive, in-depth knowledge, skills, and practices to perform complex assignments
Working with technology organizations and other business partners to anticipate challenges to information flows and develop solutions that ensure reliability
Providing system availability and space to meet the hardware and software requirements for the Customer Support function
Designing, developing, implementing, and maintaining reports and reporting tools for service centers and enterprise partners
Must Haves:
Minimum of 5 years in IT infrastructure/Support, with at least 3 years working with automation technologies
Experience with enterprise Linux distributions (RHEL, CentOS, Unbuntu
Experience with IaC tools (e.g., Terraform, Ansible, Github)
Experience with Python, Korn/Bourne Shell…
Prior experience working with/maintaining scalable, highly available infrastructure on public clouds (AWS, GCP, Azure…)
Strong interpersonal skills with the ability to troubleshoot issues, escalate when necessary and partner with cross-functional teams (e.g., storage, networking, security)
Ability to be on call once every 5 weeks for one week
Familiarity with CI/CD pipelines, Git Ops, or container orchestration (e.g., Kubernetes, Docker)
What’s in It for You?
Being Impactful:
Shape the future of global IT infrastructure at a top-tier financial institution, driving innovation and automation at scale
Mentorship Legacy:
Build a lasting impact by developing the next generation of infrastructure and developer talent, fostering a culture of learning and growth
Career Growth:
Access to Senior Management visibility, leadership development programs, and opportunities to influence enterprise-wide technology strategies
Collaborative Environment:
Work alongside world-class teams in a dynamic, inclusive culture that values diverse perspectives and cross-functional partnerships
Cutting-Edge Technology:
Leverage state-of-the-art tools and platforms to solve complex challenges, with resources to explore emerging technologies
Stability and
Purpose:
Contribute to a mission-driven organization that powers global financial systems, offering stability and meaningful impact
#TECHPJ
Job Skills
Agile Methodology, Agile Methodology, Atlassian Confluence, Atlassian JIRA, Business Continuity and Disaster Recovery (BCDR), Change Controls, Customer Service, Decision Making, Git Version Control System, Group Problem Solving, Hardware Infrastructure, IBM AIX, Interpersonal Relationships, IT Systems Management, Linux Bash Scripting, Logical Volume Manager (LVM), Long Term Planning, Network-Attached Storage (NAS), OS Troubleshooting, Patching, Performance Tuning, Python Automation, Red Hat Ansible, Red Hat Clustering, Red Hat Enterprise Linux (RHEL) {+ 7 more}
Additional Job Details
Address:
330 FRONT ST W:TORONTO
City:
TorontoCountry:
CanadaWork hours/week:
37.5Employment Type:
Full timePlatform:
TECHNOLOGY AND OPERATIONSJob Type:
RegularPay Type:
SalariedPosted Date:
Final date to receive applications:
Note: Applications will be accepted until 11:59 PM on the day prior to the Final date to receive applications date aboveInclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities.
RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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