Senior Manager of Sales Engineering

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• Lotus Flare is a cloud‑native SaaS provider based in Silicon Valley, built by the team that helped Facebook reach over one billion users.

• Today Lotus Flare focuses on building a digital commerce and monetization platform, including the Digital Network Operator® (DNO™) Cloud licensed to telecom service providers and the eSIM travel product Nomad.

• Provide technical and solution leadership in all technical sales in the Americas
• Provide digital BSS focused sales support, including technically qualify prospects, prepare proposals, respond to RFPs and RFIs
• Develop and maintain relationships with technical, BSS, IT, engineering leaders in the telecom domain
• Own and drive the technical sales strategy for the company’s DNO offerings (billing, charging, eSIM, etc.)
• Develop reusable solution frameworks and reference architectures for Tier 1 and Tier 2 operators
• Collaborate with Product and Engineering teams to align roadmap and technical messaging with market needs
• Work independently with minimal supervision
• Once a deal is closed, help onboard the customer and hand over to the account management and delivery team
• Provide demos, proof of concepts, and technical workshops tailored to customer needs
• Delight customers and drive references and case studies
• Work cross‑functionally with Marketing, Product Management, Account Management and technical colleagues

• 10 years of experience in BSS supporting technical sales to VP‑level executives of telecom operators
• Strong technical background selling Software and BSS solutions
• Excellent understanding of mobile and broadband telecommunications operator IT and digital systems
• Experience with ordering, activation, fulfillment, charging and billing, catalog and eSIM products
• Familiarity with public cloud hosting infrastructure, including AWS
• Experience delivering against a plan in a fast‑paced, multi‑disciplinary environment
• Experience leading demos, PoCs and sandbox environments
• Familiarity with telecom software standards such as TMForum, Camara and GSMA
• Excellent presentation and communication skills
• Digital savvy; experiment and integrate new digital technologies in work
• Excellent English written and verbal communication skills
• Flexible to work in global time zones as needed
• Some travel expected
• Able to work in the office most days at Lotus Flare’s Toronto office

• Competitive salary package
• Paid lunch (in office)
• Private healthcare
• Yearly bonus
  
  Training and workshops
• Truly flexible working hours
• Top‑of‑the‑class engineers to learn from and work with

Lotus Flare attracts and keeps amazing people by offering purposeful work and growth opportunities. From the beginning, our mission has been to simplify technology and create better experiences for customers, using an “experience down” approach. Our DNO Cloud empowers communication service providers to innovate, reduce costs, monetize assets, engage customers, drive acquisition and increase retention.

With headquarters in Santa Clara, California, and five major offices worldwide, Lotus Flare serves Deutsche Telekom, T‑Mobile, A1, Globe Telecom, Liberty Latin America, Singtel and other leading enterprises.

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• Mid‑Senior level

• Full‑time

• Sales and Business Development

• Software Development