Senior UX Designer

Position:
Senior UX Designer

Duration: 3-months assignment (contract)

Client

Location:

Toronto (Hybrid: 7.25 hours/day between 8:00 AM and 5:00 PM, Monday to Friday)

Engagement Model: Professional Services Engagement – B2B (Incorporated Entities Only)

Note on Assignment Type

This position is provisionally Up to 3 days onsite
, requiring 7.25 hours per calendar day between 8:00 AM and 5:00 PM
, Monday to Friday (excluding breaks). Conditions may change based on organizational requirements and at the discretion of the Hiring Manager.

Akkodis is seeking a highly experienced for a Senior UX Designer to lead user experience design initiatives for a public sector client. The ideal candidate will have extensive experience in UX design and research, with a proven ability to create intuitive, user‑centred solutions that enhance usability and customer satisfaction.

• Collaborate with the Lead and Senior Manager, Experience Design (UX) to align with strategic direction and priorities.
• Consult with business, technical teams, clinical leads, and end‑users to understand user needs, workflows, and technical constraints.
• Provide guidance and communicate UX deliverables to internal teams, external partners, and vendors.
• Conduct heuristic evaluations of existing products to identify usability gaps and improvement opportunities.

• The resource will ensure full knowledge transfer is provided to the Ontario Health team before end of engagement. Some of this might occur at the end of the engagement but will also be shared as information is obtained/consolidated. Key deliverables will be shared with team.
• The resource must provide all related documentation as part of knowledge transfer protocol. Documents will be reviewed by the appropriate leads and signed off by manager/director.
• The resource will work collaboratively with the Ontario Health team throughout the assignment and ensure key deliverables, milestones, and documentation are shared.

Must Have:

• 6+ years Extensive experience with User experience (UX) design for complex web sites and applications.
• 6+ years Proven experience with User experience (UX) research methodologies and conducting research activities, including interviews, personas, customer journeys, usability testing and user feedback loops.
• 6+ years Strong task flow analysis skills and ability to generate current and future‑state user flows.

Nice to Have:

• Professional accreditation or certification in User Experience (UX).
• Experience managing complex programs with multiple work streams.
• Extensive background in designing complex digital products and services across various devices and screen resolutions.
• Hands‑on experience planning and recruiting for user research studies, including managing screeners, agreements, and honorariums.

Required.

This is a business-to-businesse engagement. Candidates must represent an incorporated entity, hold a valid business number, maintain appropriate insurance, and invoice for services rendered.

Submit your resume in confidence via the Akkodis Canada website.

We thank all applicants for their interest in this opportunity. Only candidates meeting the above qualifications will be contacted for further discussions.

At Akkodis, part of The Adecco Group, our purpose is simple: to make the future work for everyone. We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matter. We encourage applications from individuals of all backgrounds and identities. Together, we’re making the future work for everyone.