Operations Lead

Pay Rate: $21

Location:

Toronto ON Job Type: Contract Our client, a top banking client in Canada is looking to hireOperations Lead - 2 for their team with a contract for12 Monthswith potential extension. Hybrid - 2 days in Downtown Toronto Office.

Schedule

Hours:

standard 37.5hrs/week, (might have to support on weekends or nights as required)
Possible OT - Yes

Typical Day in Role:
The Dev Ops Specialist contributes to the ongoing support and operations for applications within Global Finance and Risk Technologies.

• The incumbent will handle Application Production Operations.
• The incumbent will be a key contact with application development teams to ensure Production operations are automated and efficient.
• Support the Operations of critical Risk Applications such as Bancware (Asset Liability Management
  -ALM), RCRR, iFRS9, and others.
• assessments into Application Operations Maturity and provide automation improvement recommendations to development teams
• Executing/monitoring Monthly/Quarterly Operations (shift hours will be required)
• Ensuring ongoing communication of Operation status, completing regular status reports and escalating issues, as required.
• As a part of a support team provide excellent services and become a trusted advisor to customers via proactive and enthusiastic social engagement, technical depth and highest level of customer satisfaction in every interaction.
• Recommend and implement improvements, document knowledge in the form of incident notes and technical articles through team's knowledge base and Bank-wide social media. Prepare, coordinate and lead technical trainings for end users and team members.
• Work effectively in a team environment by :

• Collaborating with other team members, internal customers and other bank teams
• Acquiring knowledge from peers as from self-learning.
• Coaching other team/department members on the areas of expertise
• Actively participate in team's huddles

• 3-4 years of experience in Dev Ops (or) Strong system administration skills for UNIX (AIX), MS Windows
• Experience in using Tidal as a sequencer for operations and big data & hadoop
• Database query execution - MS SQL, Oracle and MS Active directory

• strong system programming skills, Autosys, Talent and scripting.
• Ability to use modern project and issue management tools (Atlassian Confluence and Service Now ) for tracking own tasks and creating documentation/wiki
• Knowledge of Datastage, MS .NET or .NET Core framework and experience with MS TFS collaboration platform as an end user and/or administrator

• Be able to set ambitious objectives for self and the team
  • Being curious, constantly learning about new trends in IT enterprise technologies especially in the area of AI and Dev Ops and share the knowledge with end users and team members
• Ability to promote team's services through various internal communication channels - social media (such as Facebook Workplace) or company internal websites.

• Bachelor's degree