Quality Assurance Analyst

Quality Assurance Analyst (12-month Contract)

Join to apply for the Quality Assurance Analyst (12-month Contract) role at TVO

Position Title
:
Quality Assurance Analyst (12-month Contract)
Employment Type
:
Full-time Contract | Union
Salary Range
: $59,436.53 - $65,326.64
Division
:
Digital and Innovation
Reports To
:
Manager, Quality Assurance
Location
:
Toronto, Yonge & Eglinton (On-site)
Reason for Vacancy
:
Existing Vacancy

TVO Media Education Group (TVO) is a social impact organization devoted to inspiring learning that changes lives and enriches communities. We are an internationally recognized digital learning organization that strives to engage, inform and educate Ontarians of all ages.

A Culture of Inclusion and Belonging
We welcome the unique contribution that you will bring to TVO. We have a diverse workforce and are committed to building a culture within the workplace that brings out the best in everyone. As part of our strategic vision, we have adopted five core values; we embrace change, we value bold thinking, we thrive with diverse voices, we are better together, and we honour our commitments.

These values anchor how we work and lay the foundation for a workplace that celebrates differences, encourages self-expression and empowers learning, which we know is a key component to our success.

Who We Are
TVO is an agency of the Ontario Ministry of Education. Through our brands, TVO Kids, TVO Today, TVO ILC and TVO Learn, we provide multi‑platform educational programming; ground‑breaking original documentaries; in‑depth public affairs content; the largest online secondary school in Ontario; and award‑winning digital‑learning resources that support Ontario’s curriculum.
TVO is a registered charity funded primarily by the Province of Ontario and supported by thousands of sponsors and donors.

The Opportunity
TVO is seeking a candidate with a quality assurance mindset and software development lifecycle knowledge to ensure quality throughout the development process of digital products. With backgrounds in Law, education and anatomy to name a few, our Quality Assurance team brings unique and broad perspectives to the position.

• Review software requirements with cross‑functional Teams
• Follow established QA standards and practices in all aspects of QA testing lifecycle
• Apply various testing methodologies and techniques such as manual, automated, sanity, regression testing and end‑to‑end with a clear understanding of when, where and how to
• Work closely with Quality Assurance (QA) Manager and cross functional team members in the creation of test plans/test strategy
• Develop and maintain test cases as per requirements, execute and analyze test results, escalating issues to development teams as needed.
• Log defects and produce bug reports (Clear and concise bug reports) with attention to detail in identifying inconsistencies and usability issues
• Perform root‑cause analysis/troubleshooting with the project team
• Participate in cross‑functional team meetings, provide QA status updates, assessing go‑live readiness and product release process
• Participate in project closure activities
• Provide on‑going support for live applications
• Prioritize and manage own workload in order to deliver quality results and meet timelines
• Identify and support process improvements leading to higher quality standards

• Three‑year diploma/degree or equivalent from a recognized post‑secondary institution
• Drive Quality Assurance; at least 5 years of experience in the Quality Assurance domain testing learning management or student record systems, websites, online games, web tools or mobile applications
• Solid QA experience in understanding business concepts, systems integration, deployment verification, and being able to accurately define Test Plans, Test Cases and Test Strategy with a ‘break the system’ mindset
• Ability to execute test cases with a strong level of competency in various test environments and understand the purpose of the testing in the environment
• Experience reviewing business, software requirements documents, documenting and logging defects
• Knowledge and use of test management and defect tracking…