Underwriting Quality Specialist

Join Zurich Insurance as an Underwriting Quality Specialist and contribute to underwriting excellence across our Global Commercial Property‑Casualty business.

• Provide assurance that the underwriting business operates efficiently, effectively, and in accordance with agreed rules and frameworks.
• Manage relationships between local and central operations, including risk‑based assessment, identification, monitoring and continual improvement activity.
• Act as liaison between Market Facing and Technical Underwriting teams, assisting referral dialogue where appropriate.
• Participate in and lead reviews, facilitating the Technical Underwriting Review process.
• Ensure underwriting quality review procedures exist, are appropriate and supported by development and maintenance strategies.
• Develop and maintain governance tools and quality control peer review processes.
• Provide consultative support and training on local governance processes and practices.
• Monitor business effectiveness, recommend change or remedial action, including correct use of rating tools and delegation of underwriting authorities.
• Perform analysis of quality outcomes and ensure compliance with regulatory requirements.
• Support technical development of underwriters through competence assessment processes and underwriting review activity.
• Guide lower‑level associates and proactively support professional development.
• Participate in Integrated Assurance activities and actions to identify key risks and future program requirements.

• Bachelor's degree and 6 or more years of experience in underwriting within the Property and Casualty Insurance industry.
• OR high school diploma (or equivalent) and 8 or more years of underwriting experience in the Property and Casualty Insurance industry.

• FCIP or other insurance designation.
• Knowledge of underwriting philosophy, risk selection, rating and pricing concepts and how these relate to profitability.
• In‑depth underwriting knowledge in one or more lines of business.
• Knowledge of audit, governance and controls.
• Advanced analytical, reporting and problem‑solving skills.
• Strategic thinking ability.
• Organizational, project facilitation skills.
• Strong multi‑tasking ability.
• Strong verbal and written communication skills.
• Experience working in a team environment.
• Results oriented.
• Audit experience.
• Experience operating in a global function.

• Commitment to Diversity, Inclusion, Equity and Belonging (DIEB) and a collaborative culture that values diverse thought.
• Comprehensive health and benefits plan with varying coverage levels plus competitive total compensation.
• Minimum of four weeks vacation and four personal days per year.
• Access to extensive training and development opportunities.
• Community engagement initiatives and support for volunteerism.
• Recognition as a Great Place to Work in Greater Toronto and multiple industry awards for workplace culture.