Building Superintendent; Live-in

Position: Building Superintendent (Live-in)
About the Role  As a Building Superintendent (Live-in) with Shiplake Properties, you will be responsible for performing general building and property maintenance. You'll play a key role in ensuring a safe, clean and orderly environment for our residents and contribute to their positive living experience. If you're a resourceful and hands‑on individual who takes pride in maintaining exceptional properties, this role is for you!
What You'll Do   Respond promptly and efficiently to work orders, addressing maintenance needs with a focus on quality and resident satisfaction.
Monitor all areas of the premises for ongoing maintenance requirements and carry out preventative maintenance programs as directed.
Perform tasks such as replacing fuses, clearing drains, repairing furniture, painting, pressure washing, replacing floor and ceiling tiles, and cleaning windows and light fixtures.
Provide general assistance to skilled tradespersons (e.g., mechanics, electricians, carpenters, plumbers, painters).
Conduct regular maintenance checks to ensure all life safety, building, and support systems are functioning properly.
Assist with suite turnover responsibilities, including patching, painting, and replacing fixtures as needed.
Maintain all work areas in a clean, orderly, and safe manner; ensure proper care in the use of tools, equipment, and supplies.
Adhere to established policies and procedures regarding quality assurance, safety, environmental protection, and infection control.
Perform outdoor work, including gardening, cutting grass, and snow removal as necessary.
Establish and maintain communication with other departments to ensure resident needs are met.
Comply with Health and Safety and WHMIS requirements for Personal Protective Equipment.
Ensure resident privacy during the performance of duties.

Who You Are  You are a customer-focused team member who reflects our core values of operational excellence and customer obsession:
Basic knowledge of mechanical and electrical systems, plumbing and carpentry; ability to read and interpret manuals related to equipment and building systems.
Commitment to exceptional customer service and a positive attitude.
Must be able to work well under pressure in emergency situations.
Must possess excellent interpersonal, written and verbal communication skills.
Basic computer literacy for work order systems and communication.
Professional manner and ability to work independently.
Proven problem‑solving and analytical skills to identify and address maintenance issues effectively.
Previous experience in maintenance or live in superintendent is an asset.
BES certificate is considered a valuable asset.
Why Shiplake Properties  We value our team members and understand they have different needs. We are proud to offer the following perks:
Core Benefits   Variable Bonus Program
Extended Health Coverage
Maternity Leave Top-Up
Employee Assistance Program (EAP)
Paid Time Off
Professional Growth & Development   

Education Reimbursement
Individual Development Program
Employee Rewards & Recognition   Continuous Improvement Initiatives
Service Awards
Rewards Platform
Employee Referral Program
Performance Feedback and Reviews
The Extras   Birthday Day Off
Company Social Events
Gym Membership Discount
Collaborative Workspace
Flexible Work Environment
About Shiplake Properties  Shiplake Properties Ltd. is a third-generation family-owned business, constructing urban residences for nearly 80 years. We own and manage a variety of apartment complexes tailored to different lifestyle needs. With a focus on innovation, service, and community, we pride ourselves on fostering supportive and dynamic workplaces where employees can grow and thrive.
Shiplake Properties is proud to be Certified™ by Great Place To Work®, the global…