Building Superintendent; Live-in

Position: Building Superintendent (Live-in)
About the Role

As a Building Superintendent (Live-in) with Shiplake Properties, you will be responsible for performing general building and property maintenance. You'll play a key role in ensuring a safe, clean and orderly environment for our residents and contribute to their positive living experience. If you're a resourceful and hands‑on individual who takes pride in maintaining exceptional properties, this role is for you!

What

You'll Do

• Respond promptly and efficiently to work orders, addressing maintenance needs with a focus on quality and resident satisfaction.
• Monitor all areas of the premises for ongoing maintenance requirements and carry out preventative maintenance programs as directed.
• Perform tasks such as replacing fuses, clearing drains, repairing furniture, painting, pressure washing, replacing floor and ceiling tiles, and cleaning windows and light fixtures.
• Provide general assistance to skilled tradespersons (e.g., mechanics, electricians, carpenters, plumbers, painters).
• Conduct regular maintenance checks to ensure all life safety, building, and support systems are functioning properly.
• Assist with suite turnover responsibilities, including patching, painting, and replacing fixtures as needed.
• Maintain all work areas in a clean, orderly, and safe manner; ensure proper care in the use of tools, equipment, and supplies.
• Adhere to established policies and procedures regarding quality assurance, safety, environmental protection, and infection control.
• Perform outdoor work, including gardening, cutting grass, and snow removal as necessary.
• Establish and maintain communication with other departments to ensure resident needs are met.
• Comply with Health and Safety and WHMIS requirements for Personal Protective Equipment.
• Ensure resident privacy during the performance of duties.

Who You Are

You are a customer-focused team member who reflects our core values of operational excellence and customer obsession:

• Basic knowledge of mechanical and electrical systems, plumbing and carpentry; ability to read and interpret manuals related to equipment and building systems.
• Commitment to exceptional customer service and a positive attitude.
• Must be able to work well under pressure in emergency situations.
• Must possess excellent interpersonal, written and verbal communication skills.
• Basic computer literacy for work order systems and communication.
• Professional manner and ability to work independently.
• Proven problem‑solving and analytical skills to identify and address maintenance issues effectively.
• Previous experience in maintenance or live in superintendent is an asset.
• BES certificate is considered a valuable asset.

Why Shiplake Properties

We value our team members and understand they have different needs. We are proud to offer the following perks:

Core Benefits

• Variable Bonus Program
• Extended Health Coverage
• Maternity Leave Top-Up
• Employee Assistance Program (EAP)
• Paid Time Off

Professional Growth & Development

• Education Reimbursement
• Individual Development Program

Employee Rewards & Recognition

• Continuous Improvement Initiatives
• Service Awards
• Rewards Platform
• Employee Referral Program
• Performance Feedback and Reviews

The Extras

• Birthday Day Off
• Company Social Events
• Gym Membership Discount
• Collaborative Workspace
• Flexible Work Environment

About Shiplake Properties

Shiplake Properties Ltd. is a third-generation family-owned business, constructing urban residences for nearly 80 years. We own and manage a variety of apartment complexes tailored to different lifestyle needs. With a focus on innovation, service, and community, we pride ourselves on fostering supportive and dynamic workplaces where employees can grow and thrive.

Shiplake Properties is proud to be Certified™ by Great Place To Work®, the global authority on workplace…