-
Management
BD Manager, Client Relationship Management -
Sales
Client Relationship Management
Job Description & How to Apply Below
We are seeking a talented individual to join our Growth team, part of our Risk business s role will be based in Toronto. This is a hybrid role that has a requirement of working at least three days a week in the office.
As Chief Growth Officer & Head of Industries you will drive market share expansion across Canada. This executive role is accountable for leading national new business growth, strengthening our presence in key markets, and elevating how we engage with the business community.
As a member of the Executive Committee, you will help shape national strategy, contribute to broader business priorities, and ensure growth remains embedded across the organization. You will lead a team of Producers and Industry Leaders while also maintaining a strong personal presence in the market.
A significant portion of growth will come from close partnership with Segment Leaders-shaping client strategies, identifying opportunities, and bringing a more proactive, growth-oriented lens to existing relationships. You will also be accountable for advancing our industry strategy, deepening intellectual capital, strengthening industry-led sales support, and enhancing our external market presence.
Our approach to growth is grounded in a simple belief:
when we solve the right problems for clients, growth follows
. This role requires a shift from a traditional insurance-led approach to an enterprise-focused one-bringing the full breadth of our capabilities across risk and insurance, people, strategy, and capital to help clients address their most important business challenges.
Drive National Growth and Market Share
- Develop and execute a national growth agenda focused on expanding market share across Canada.
- Identify priority markets, industries, and target clients to drive sustained new business growth.
- Assess competitive dynamics and define clear strategies to improve positioning and win rates.
- Build and advance a strong, diversified pipeline of new business opportunities.
- Personally lead or sponsor high-impact pursuits where executive presence improves the likelihood of success.
- Ensure a disciplined approach to opportunity qualification, pipeline management, and forecasting.
- Anchor client conversations in understanding and solving the most relevant business challenges.
- Partner closely with Segment Leaders to shape client strategies and identify growth opportunities.
- Bring a proactive, enterprise-wide lens to client relationships, expanding beyond traditional insurance discussions.
- Align teams around priority pursuits and ensure a coordinated, client-centric approach to winning.
- Bring the full breadth of the firm's capabilities to clients across risk and insurance, people, strategy, and capital.
- Foster a culture of curiosity about clients' broader enterprise challenges.
- Identify opportunities beyond traditional insurance placements and connect clients to the right expertise.
- Position the firm as a partner solving business problems, not just placing coverage.
- Act as a visible and credible leader across Canada.
- Develop and maintain relationships with senior business leaders, centers of influence, and key stakeholders.
- Lead by example in building trust, creating access, and converting relationships into growth opportunities.
- Coach and enable Producers and Industry Leaders to strengthen their external presence and effectiveness.
- Lead, coach, and develop a team of Producers and Industry Leaders focused on new client acquisition.
- Set clear expectations for market activity, relationship building, and performance outcomes.
- Build capability…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).