Supervisor Walk-In Counselling & Youth Outreach; -CC

Competition #: -CC

Title: Supervisor Walk-In Counselling & Youth Outreach
-CC)

Employment Type: Contract Salary (12 Months), Non-Bargaining Unit

Work Hours: 35 hours/week - Mon, Thurs, Fri: 9am – 5pm | Tues & Wed: 1pm - 9pm

Work Setting: Hybrid – Opportunity to work remotely after orientation and training period

Salary: $75,000 – $82,000

Final date to receive applications: January 8, 2026, by 11:59 pm

Wood Green is a team of diverse and innovative change makers working together to make a difference in our communities. A United Way Anchor Agency with a proven track record and an entrepreneurial mindset, we continuously seek to develop solutions to critical social needs while striving to become a Centre for Equity. Visit (Use the "Apply for this Job" box below). to learn more about who we are and to review our Equity Statement.

We are committed to building an inclusive and diverse workforce, representative of the communities we serve. We encourage, and are pleased to consider, applications from Indigenous peoples, racialized persons/persons of colour, women/women identifying, persons with disabilities, 2

SLGBTQIA+ persons, and others who contribute towards promoting innovative ideas and solutions.

The Walk-in Counselling Program is an innovative mental health resource that provides immediate, free access to high-quality clinical counselling to a diverse client population. This Program offers an immediate, free counselling session to adults, couples, families, and youth on a walk-in basis, serving clients at their chosen time of need. The counselling service addresses a multitude of emotional / behavioural / social concerns, many serious and acute, with no restrictions based on age or catchment area.

The Youth Outreach Team is a collaborative project between Michael Garron Hospital and Wood Green Community Services, funded by the Slaight Family Foundation. This team provides outreach services to aid and uplift youth from the ages of 16-29 with complex mental health and/or substance use concerns in East Toronto. This position works on behalf of Wood Green Community Services and is responsible for launching, operations, evaluation, and growth of a new community-based service for youth.

• Develop and update program manuals/protocols, and materials to ensure compliance with organizational, funder-specific, and accreditation standards and requirements.
• Coordinate scheduling of staff and volunteers to ensure sufficient coverage for Walk-In Counseling.
• Implement ongoing promotion/awareness building of program and related programs with the immediate and broader community, in conjunction with communications department.
• Identify and implement mechanisms for community and client input to support organizational quality improvement measures and foster ongoing enhancement of the program.
• Identify and actively participate in existing and new partnership initiatives to enhance the program and promote its reach and sustainability.
• Engage in active outreach and stakeholder engagement to support development of the community of practice/network.
• Complete statistical reports and submissions and maintain all records and forms regarding visits and program/activity enrollment, using a client information database in a timely manner.
• Prepare and monitor program financial information, support development of funding proposals and develop and oversee WIC and YOT budgets and ensure it is adhered to.
• Initiate, develop, and facilitate implementation of the evaluation framework for the program.
• Support program development and evaluation activities to plan and implement new services and initiatives that build on and enhance the objectives of the program.
• Provide clinical oversight, ongoing orientation, supervision, performance management, mentorship, training, and support to staff, volunteers, and students in the program.
• Ensure compliance with organizational policies, Collective Agreement, and legislative requirements.
• Ensure that the equity objectives and community development policies of the organization are achieved within the program.
• Monitor staff performance targets and…