Membership & Volunteer Engagement Lead

• Industry Nonprofit Charitable Organizations
• City Toronto
• Country Canada

Mission:

The Federation of Black Canadians (FBC) is a national, non-profit organization driven by Black organizations across the country. The Federation of Black Canadians advances the social, economic, political and cultural interests of Canadians of African descent.

Mantra:

Stronger Together – Nothing About Us Without Us

Who We Are:

The Federation of Black Canadians is a national advocacy organization that partners with Black communities, organizations, and people in 13 provinces and territories across Canada.

Job Description:

We are seeking a dynamic and highly motivated individual to join our team as a Volunteer Engagement and Recruitment Coordinator
. This role is pivotal in fostering a vibrant, engaged volunteer community within the FBC and its respective hubs. The ideal candidate will have strong communication skills, a passion for community‑building, and experience in recruitment, engagement, and volunteer coordination.

Recruitment & Engagement:

• Lead the recruitment efforts to bring new members and volunteers into the FBC and respective hubs.
• Develop and implement strategies to engage volunteers actively, ensuring a continuous influx of fresh talent and enthusiasm.

Retention & Engagement:

• Design and execute strategies to retain and keep current volunteers active and engaged in the hub’s initiatives and activities.
• Monitor and assess volunteer satisfaction, identifying areas of improvement and ensuring ongoing volunteer commitment.

Communication:

• Serve as the primary point of contact for volunteers within the hub, ensuring clear, consistent, and timely communication regarding upcoming events, advocacy opportunities, and key initiatives.
• Keep all stakeholders informed about volunteer‑driven projects, updates, and organizational developments to ensure the community remains connected.
• Collaborate with People and Culture teams in the recruitment, onboarding, and training of new volunteers for hub events and initiatives.
• Provide ongoing support and guidance to volunteers, ensuring they have the resources and knowledge needed to succeed in their roles.

• Strong interpersonal and communication skills, with the ability to effectively connect with diverse groups.
• Organized, self‑motivated, and able to manage multiple projects at once.
• Passion for building and sustaining volunteer‑driven communities.
• Ability to work collaboratively across teams and engage stakeholders at all levels.

This role offers a fantastic opportunity to play a key role in shaping the future of volunteer engagement and making a lasting impact within the community. If you're passionate about driving engagement and fostering a positive culture of volunteerism, we'd love to hear from you!

Responsibilities:

• Recruitment & Engagement:
  Lead the recruitment of new members and volunteers for the FBC as a whole and respective hubs.
• Retention & Engagement:
  Develop strategies to keep members engaged and active in the hub’s activities, and community efforts.
• Communication:
  Serve as the primary contact for volunteer members, keeping them informed about upcoming events, advocacy opportunities, and key initiatives. (Keep our people and culture up to date with volunteer initiatives).
• Volunteer Coordination:
  Assist people and culture in the recruitment, onboarding, and training of volunteers for the hub’s events and initiatives.