Quality Continuous Improvement Technician; Night Shift

Quality Continuous Improvement Technician (Night Shift)

Summary
The Quality Continuous Improvement Technician (QCI Tech) drives daily quality improvement initiatives at Wonderbrands bakeries. Responsibilities include conducting thorough quality checks, documenting deviations using iQMS and Cereboro, collaborating with CI Engineering for root cause analysis, and participating in Quality Huddles. The role utilizes Six Sigma methodologies, supports BRC audits, and ensures adherence to HACCP and other food safety regulations.

• Home Grown Talent and accelerated career growth
• Competitive compensation, health, and dental benefits
• Pension plan with matching contribution
• Quarterly incentive program
• Discount program covering restaurants, gyms, shopping, and more

• Actively contribute to product quality improvements by collaborating with bakery teams.
• Monitor production processes and parameters to ensure compliance with recipes and ingredient specifications.
• Perform routine quality inspections on raw materials, in-process products, and finished goods.
• Verify packaged products meet quality standards.
• Work with Continuous Improvement Engineers to conduct root cause analysis and implement corrective actions.
• Maintain accurate records of quality checks, test results, and deviations using iQMS.
• Ensure compliance with food safety regulations (CFIA, FDA, USDA, SQF, BRC, GFSI) and internal policies.
• Document all QA processes and maintain necessary records.
• Assist in audit preparation and execution (internal, third-party, regulatory).
• Actively participate in daily Quality Huddles, collecting and analyzing relevant samples.
• Collaborate with production teams to identify and resolve quality deviations.
• Support and implement continuous improvement initiatives to enhance product quality and efficiency.
• Verify that sanitation procedures are followed to maintain a hygienic environment.
• Conduct environmental monitoring and swab testing to ensure compliance with food safety standards.
• Enforce allergen control and cross-contamination prevention measures.
• Educate production staff on GMPs and quality standards.
• Work closely with R&D, Engineering, and Operations to support new product development and process improvements.
• Conduct root cause analysis on quality defects and customer complaints.
• Implement CAPAs to prevent recurring issues.
• Generate and present quality reports to management.
• Ensure accurate labeling, coding, and packaging in compliance with regulations.
• Verify allergen declarations, ingredient lists, and nutritional information for accuracy.
• Conduct shelf‑life evaluations to assess product stability and monitor packaging integrity.
• Gain expertise in Six Sigma methodology and obtain a Green Belt within one year.
• Act as a Six Sigma champion and promote best practices within the team.

• Associate’s or Bachelor’s degree in Food Science, Engineering, Quality Management, or a related field.
• 2+ years of experience in quality assurance, continuous improvement, or a related role in a food manufacturing environment.

• Strong problem‑solving skills and logical thinking to conduct root cause analysis effectively.
• Ability to analyze production data and generate actionable insights.
• Knowledge of food safety regulations, HACCP principles, and industry best practices.
• Experience with quality management software, data analytics tools, and automation systems.
• Familiarity with Lean Manufacturing, Six Sigma, and CI methodologies.

• Excellent analytical, organizational, and problem‑solving abilities.
• Strong communication and collaboration skills to work across teams.
• Ability to thrive in a fast‑paced environment with continuous improvement focus.

Wonderbrands, a leading Canadian bakery with 140 years of experience, employs over 14 manufacturing facilities across Canada. As part of FGF Brands Group, we focus on production innovation, supply chain excellence, and community investment. We foster an entrepreneurial, collaborative culture that emphasizes cross‑functional collaboration.

In compliance with Ontario’s Bill 190, we confirm that this posting represents a current existing vacancy within our organization.

The above describes the general responsibilities, required knowledge, and skills. Other duties may be added or this description may be amended at any time.