Undercover Retail Loss Prevention Agent GTA

Undercover Retail Loss Prevention Agent – Toronto & GTA

Join Securiguard Services Ltd.

Application updated 1 week ago. Be among the first 25 applicants.

As a Loss Prevention Investigator, your role involves safeguarding assets and minimizing losses for our retail client. You will conduct undercover surveillance, employing keen observational skills to identify and prevent theft, fraud, or other security infractions. You will interact with customers and employees to deter shoplifting incidents while maintaining a high level of professionalism. Your role includes investigating suspicious activities and collaborating with mall security and law enforcement when necessary, and you will complete detailed incident reports.

• Valid Ontario Security Guard License
• Valid First Aid & CPR certification
• Police foundations, Criminal Justice Studies (etc) backgrounds preferred
• Undercover experience preferred
• Strong written and verbal communication skills
• Strong observational skills and situational awareness
• Demonstrated ability to prepare detailed incident reports
• Knowledge of Trespass to Property Act (TPA), Canada Criminal Code and 494(c)
• Conflict resolution and de‑escalation skills
• Ability to conduct arrests in appropriate and sanctioned situations
• Military/Police background/Law Enforcement background is an asset
• Punctuality

Use of Force and Crisis Management training will be provided, including mandatory annual re‑certification. The training is provided to new employees for this role along with Securiguard University Orientation courses for skill development.

Securiguard Services Limited, a leading security and safety solution provider in Canada for fifty years, deploys personnel across various industries, including Corporate, Retail, Property Management, Industrial, Aviation, Marine, Government, Educational, and Industrial/Resource Projects. With a team of 4000+ professionals, Securiguard offers a comprehensive selection of safety and security services across Canada by air, land, or sea.

Securiguard is an equal opportunity employer, committed to a diverse and inclusive work environment fostering respect, inclusiveness, and career growth.

Securiguard Services Ltd. ('Securiguard') is committed to ensuring equal access to and participation in employment for persons with disabilities. Securiguard welcomes and encourages applications from persons with disabilities. Upon request, Securiguard will provide accommodation to a job applicant with a disability during all aspects of its recruitment process. If you require accommodation during this process, please contact

$23 per hour

Entry level

Full‑time

Other, Information Technology, and Management

Security and Investigations