Social Worker, Community Health

Job Description

Job Description

The Social Worker will provide information, assessment and entry facilitation into Reena’s Community Participation Supports and Residential Systems, and act as the contact for individuals who have chosen Reena to be their lead agency. They will play an important role in the decision‑making process in relation to ongoing planning for individuals already within Reena’s system of operations, and supports intervention in cases of complex need.

This role will contribute at a number of high‑level internal and external committees to liaise and coordinate services within the Developmental Services Ontario (DSO) scope of authority and within the Ministry of Health and Long‑term Care and Ontario Health Teams.

Note:

This posting is for an existing vacancy that is currently open.

Reena is committed to promoting diversity, equity, and inclusion in all aspects of our work. We believe that diverse perspectives are essential for addressing complex social challenges effectively. We actively engage with individuals and communities from different backgrounds and experiences to ensure our programs and initiatives are inclusive and accessible to all. By embracing diversity, we strengthen our mission and create a lasting impact on the lives of those we serve.

The Direct Support Supervisor therefore, represents Reena in a manner that conveys the nature and philosophy of the organization, and promotes the concept of inclusive communities.

We use AI‑supported technology to help sort applications according to role‑specific criteria, but all decisions throughout the hiring process are made by human reviewers.

• Provides information (by e‑mail and/or phone) to individuals seeking or referred to Reena for services. Redirects to the Intake Social Worker as required.
• Provides intake support services, including preparation of all necessary documentation as required by the Intake Social Worker.
• Conducts meetings with families and other agencies to plan for available options.
• Supports Intake Social Workers in such areas as needed/identified by the social work team.
• Works collaboratively with all stakeholders and departments as needed, to ensure smooth transitions.
• Handles and consults on all internal transfers of supported individuals between locations.
• Assists in tracking internal applications for Passport Funding.
• Acts as resource for inquiries into Reena’s residential, community supports and DSO services.
• Looks after internal agency requests e.g. DSO assessments on DSCIS.
• Responds to Ontario Health Teams inquiries for warm transfer services.
• Attends all in‑service planning meetings and as required.
• Assists with new build(s) application process.
• Other duties as assigned.

• Maintains awareness of system changes and trends within the Reena system and within the developmental services and mental health sectors.
• Familiarity with Access Point and similar supportive housing/intake services.
• Partner with the Social Work team to represent the agency, alongside CEO/COO, or individually at external, sector‑wide, municipal or provincial meetings.
• Instructs select courses for Learning and Development Department.
• Advise Learning and Development Department on the development of courses based on ongoing developments in the sector, and evidence‑based research and practice.
• Acts as resource for staff, supervisors, and management.
• Follow relevant Ministry of Children, Community and Social Services and Ministry of Health and Long‑term Care and health related policies, and all relevant legislation including the Central Local Health Integration Network (CLHIN).
• Management and support of the passport program/application processes.
• Any other duties as assigned.

• Seeks out new information and opportunities to enhance competencies, and integrates the results into own career planning.
• Takes action to improve own abilities in line with career goals, including volunteering for "stretch" assignments and taking on increased responsibilities.
• Maintains currency with the requirements of the Ontario College of Social Worker and Social…