Engineering Senior Software Engineer; Full Stack, Backend-leaning Palo Alto, California

Position: Engineering Senior Software Engineer (Full Stack, Backend-leaning) Palo Alto, California
Hi! We’re Jerry.ai. We’re building the first AI‑powered  All Car™ super app  to make car ownership affordable, seamless, and even magical. From insurance to repairs to road safety, we’re connecting the entire car ownership experience into one mobile‑first platform. Our revenue has grown 60x in the last 5 years, we’re profitable, and our goal is to scale from  5M → 50M  users next.
We’re looking for a  Senior Software Engineer  to join our  Core Marketplace Automation Team , building automation systems that let our users self‑serve, stay insured, and get the smoothest experience possible. This is a rare opportunity to  work on software that directly impacts millions of users ,  automate complex business processes , and shape the future of insurance tech.
Why you’ll love working here
Real world impact:  Your code touches millions of end users every day. Our automation systems already handle complex tasks like document uploads/verification, policy changes, payment, cancellations, and renewals — now we need to make them faster, smarter, and more seamless.
Meaningful work:  Build tools that automate hundreds of human agent hours and scale our business efficiently. You’ll tackle different types of challenges every day, learning both the technical and business sides of our core products.
Zero bureaucracy:  Have an idea? Pitch it, implement it, and see it live in days. No red tape, no slow‑moving processes.
Brilliant + supportive teammates:  Work with talented and kind engineers, product managers, and data scientists. Be in an environment that encourages challenging the status‑quo, innovation, collaboration, and helping each other succeed.
Flexibility:  Work on projects that excite you. Explore new technologies, like AI/LLM tools, early — without bureaucracy slowing you down. Remote‑friendly and flexible work arrangements allowing you to balance life and work, even internationally.
Growth + learning:  Engineers at Jerry get to take a ton of ownership, swim outside their lanes, level up quickly, and mentor others. Everyone is passionate, involved, and cares intensely about their work and their teammates.
What you’ll do
Build automation systems that handle complex insurance servicing tasks  end‑to‑end (policy endorsements, cancellations, document uploads, reinstatements) or reduce policy cancellations, improve renewals, and ensure users always have the best coverage.
Fast sprint cycles:  ship new automations in 1–2 weeks  on average.
Compose backend business logic that drives automation while respecting complex insurance carrier rules.
Design backend pipelines that  sync customer policy data, deliver timely alerts, and  power seamless re‑shopping experiences .
Optimize and scale our internal tools (think: in‑house Docu Sign for servicing) to reduce agent intervention to nearly zero.
Collaborate closely with product, data, and engineering ops to anticipate churn and  improve customer retention .
Work asynchronously across time zones, with minimal meetings but strong collaboration through Asana and Slack.
Continuously improve our backend systems, APIs, and microservice architecture.
What we’re looking for

Experience:

At least 5 years full stack engineering experience building production‑grade software, ideally prior experience building large scale distributed systems for a fast‑growing consumer‑facing software.
Tech stack:  Strong foundations in data structures, algorithms, and systems design matter more than having previous experience with specific languages or frameworks.
Problem solver:  You enjoy tackling ambiguous problems, breaking them down into actionable code, and iterating quickly.
Ownership:  You take responsibility for end‑to‑end outcomes and continuously improve the systems you build.

Collaboration:

Comfortable working asynchronously across teams and time zones, with excellent communication skills.
Curiosity + adaptability:  You love learning, exploring new tools, and stepping outside your comfort zone to understand the bigger picture.
Our stack
Frontend & backend:  Type Script, Nest.js, Next.js, React, React Native, Expo
API:  GraphQL
Data:  Postgres, Dynamo

DB, Clickhouse, Redis

Infrastructure:  AWS, microservices,…