Tour Guide​/Bus Operator; Class C License

Position: Tour Guide / Bus Operator (Class C License+)
Tour Guide / Bus Operator Job Posting

Location:

Toronto - North York, Driving to Niagara Falls
Job Types: Full-time, Part-time, or Permanent
Job Window:
Currently hiring for:
Full-time Summer, Year-round Backup Staff
About Us
We are Toronto’s leading Niagara Falls tour operator, offering day tours, evening tours, and Niagara-on-the-Lake tours since 1994. Our team is passionate about delivering exceptional customer experiences, from booking to drop-off. Learn more at  or follow us on Instagram @Queen Tour Niagara .
Position Overview
As a Tour Guide / Bus Driver, you’ll be responsible for safely transporting groups of 13–28 passengers from Toronto to Niagara Falls and back. Along the way, you’ll provide engaging commentary about the area’s history and points of interest.
Daily Start & End

Pick up a company vehicle in North York (near Dufferin & Finch) at 6:30 AM, return around 6:30 PM

Potential opening for an evening shift, if preferred, from around 12:00 PM to 12:00 AM

Route

Drive to downtown Toronto for guest pick-ups

Drive to Niagara Falls while providing commentary on a headset

Head to additional Niagara destinations as scheduled

Free time for lunch and rest

Return to Toronto for drop-offs

Key Responsibilities

Safe Driving:
Operate the bus in compliance with the Highway Traffic Act and complete daily vehicle inspections

Guest Interaction:
Provide friendly, informative commentary about Toronto, Niagara Falls, and surrounding regions, and answer questions and ensure passengers are comfortable throughout the tour

Route & Logistics Management:
Coordinate pickups and communicate with passengers via text/call as needed, adapt to any changes or unexpected delays on the route

Vehicle Maintenance:
Basic bus cleaning (e.g., sweeping floors, cleaning windows) at the end of each day

Collaboration:

Work closely with other staff to maintain a smooth, enjoyable tour experience

Qualifications & Requirements

Niagara Parks Tour Guide License (Preferred; training available)

Valid C (or higher) Commercial Driver’s License in Ontario (Required)

3+ Years of Commercial Bus Driving Experience in Canada, with the ability to provide letters of experience from a previous bus driving insurance policy (Required)

Clean Driver’s Abstract (Required)

Fluent, Clear Spoken English, + other languages an asset

Previous Tour Guide / Bus Operator Experience (Preferred, Not Required)

Professional References:
At least one from a prior employer

Compensation
We offer competitive base pay plus gratuities and bonuses.
Why Join Queen Tour Niagara?

Industry-leading compensation

Positive Work Environment:
We pride ourselves on treating staff well—just ask our current guides and drivers!

Growth Opportunities:
Possibility to join our schedule consistently year-round as space becomes available

How to Apply
We'd love to hear from you if you’re an experienced bus operator with bus driving experience and an interest in expanding your career into being a tour guide. Please send your resume and a brief cover letter highlighting your relevant experience. We look forward to welcoming you to our team! #J-18808-Ljbffr