Dual Fuel Revenue Protection Officer

Dual Fuel Revenue Protection Officer

Salary: 47,000 Basic Salary
No On-call and No Weekends
Coverage Areas: PL, TQ, EX, BN, TN, RH, CR, SE, SW, W
Contract: Permanent

About the Role

As a Revenue Protection Officer, you will play a vital role in investigating, detecting, and preventing gas and electricity theft across both residential and commercial properties. You'll ensure all installations are left safe, gather evidence, and work closely with energy suppliers to determine the appropriate course of action.

You will also support debt recovery activities, which may include metering tasks such as SMART meter installations, de-energising, or disconnecting supply where required.

Key Responsibilities

• Investigate and prevent gas and electricity theft
• Ensure all sites and installations are left safe and compliant
• Collect evidence and complete detailed reports
• Carry out metering, disconnection, and reconnection activities
• Manage challenging or confrontational customer situations professionally

What We're Looking For

• Must have CCN1, MET1
• Single fuel EUSR registered
• Full UK driving licence (maximum 6 points)
• Strong customer service and communication skills
• Calm, professional approach in difficult situations
• Previous revenue protection or conflict management experience is desirable but not essential
• Positive, proactive, and solution-focused attitude

RECenergy has single-fuel and dual-fuel metering positions available across the country, so if this position is not right for you, get in touch and we will still be able to help you elsewhere. RECenergy are experts in Smart metering, single and dual fuel metering, solar installations, EV installations and mid to senior management roles.