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Dual Fuel Revenue Protection Officer

Job in Torquay, Devon, TQ2, England, UK
Listing for: RECenergy
Full Time position
Listed on 2026-01-05
Job specializations:
  • Security
  • Trades / Skilled Labor
Salary/Wage Range or Industry Benchmark: 47000 GBP Yearly GBP 47000.00 YEAR
Job Description & How to Apply Below
Dual Fuel Revenue Protection Officer

Salary: £47,000 Basic Salary
No On-call and No Weekends
Coverage Areas: PL, TQ, EX, BN, TN, RH, CR, SE, SW, W

Contract:

Permanent

About the Role

As a Revenue Protection Officer, you will play a vital role in investigating, detecting, and preventing gas and electricity theft across both residential and commercial properties. You'll ensure all installations are left safe, gather evidence, and work closely with energy suppliers to determine the appropriate course of action.

You will also support debt recovery activities, which may include metering tasks such as SMART meter installations, de-energising, or disconnecting supply where required.

Key Responsibilities

Investigate and prevent gas and electricity theft
Ensure all sites and installations are left safe and compliant
Collect evidence and complete detailed reports
Carry out metering, disconnection, and reconnection activities
Manage challenging or confrontational customer situations professionally

What We're Looking For

Must have CCN1, MET1
Single fuel EUSR registered
Full UK driving licence (maximum 6 points)
Strong customer service and communication skills
Calm, professional approach in difficult situations
Previous revenue protection or conflict management experience is desirable but not essential
Positive, proactive, and solution-focused attitude

RECenergy has single-fuel and dual-fuel metering positions available across the country, so if this position is not right for you, get in touch and we will still be able to help you elsewhere. RECenergy are experts in Smart metering, single and dual fuel metering, solar installations, EV installations and mid to senior management roles
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