Job Description & How to Apply Below
Job Description
Office Based - Weekly Paid
Our client is in urgent need for up to 2 x Housing Officers to start immediately (once onboarding checks and DBS have been completed). The duties will include :
- To deliver a High Quality Housing Service to the needs of existing and future Tenants
- Have a reactive approach to all emergencies, ensuring full support to the Victim
- Have a reactive approach to all emergency repairs and attend site if required
- Work with Housing Manager to highlight and investigate potential Tenancy Fraud
- Provide Housing advice to Tenants covering areas such as Welfare Benefits, Claims, Housing Benefit, Pension Credit and Disability Allowances
- Communicate with Stakeholders, Support Workers, Agencies, Adult Social Services, Police and Internal colleagues and Management
- Help with general enquiries and Signpost to relevant department
- Housing experience is essential
- Resilient
- Have Strong Communication skills at all levels both Written and Oral
- Engaging with great Listening and Empathy skills
- A DBS check will be carried out and essential for this role
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