Collections Specialist

Schedule: Hybrid (In Office Wednesdays & Thursdays; Remote Monday, Tuesday & Friday) After first 30 days onsite

Compensation: $20/hour

Employment Type: 3-Month Contract with Potential for Extension

Our client is seeking a motivated and detail-oriented Collections Specialist to join their Accounts Receivable team. This is an excellent opportunity for recent graduates or early-career professionals looking to gain valuable experience within a large corporate environment while developing expertise in business-to-business collections, customer account management, and accounting operations.

The ideal candidate will possess strong communication skills, a customer-focused mindset, and the ability to effectively manage account relationships while maintaining professionalism and attention to detail.

• Perform high-volume outbound calls to business customers regarding outstanding balances.
• Manage B2B collections activities while maintaining positive customer relationships.
• Research and resolve customer account discrepancies and payment issues.
• Support cash application and accounts receivable processes.
• Document collection efforts and account activity accurately and timely.
• Collaborate with internal departments to resolve billing and payment concerns.
• Prepare and maintain reports using Microsoft Excel and other business tools.
• Provide exceptional customer service while meeting collection goals and deadlines.
• Communicate professionally through both written and verbal correspondence.

• Bachelor's degree in Finance, Accounting, Business, or a related field preferred.
• Previous customer service experience required.
• Prior accounting, accounts receivable, cash application, or collections experience preferred.
• Leasing industry experience is a plus.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Excel and Microsoft Word.
• Ability to work independently in a fast-paced environment.
• Excellent organizational skills and attention to detail.

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers

San Francisco Fair Chance Ordinance

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.