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Software Support Specialist : Frontline Troubleshooter

Job in Trenton, Mercer County, New Jersey, 08601, USA
Listing for: Mark43
Full Time position Listed on 2026-11-05
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 52000 - 76000 USD Yearly USD 52000.00 76000.00 YEAR

Job Description & How to Apply Below

Position: Software Support Specialist I: Frontline Troubleshooter

Mark
43 is seeking a Software Support Analyst to join our team. You will be on the front line of customer support, directly interacting with first responders and civilian staff at public safety agencies to improve their experience with our products.

In this role you will troubleshoot software issues, collaborate with cross-functional teams, and assist in testing new features. A minimum of two years in software support is required, with Zendesk/JIRA experience preferred.

Step into the Software Support Specialist I:
Frontline Troubleshooter role at Mark
43 in Clifton, TX, United States and grow with us.

This posting is for the Software Support Specialist I:
Frontline Troubleshooter role at Mark
43, based in Clifton, TX, United States.

We are looking to fill the Software Support Specialist I:
Frontline Troubleshooter position at Mark
43 in Clifton, TX, United States.

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