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Global ITSM Process Architect

Job in Trenton, Mercer County, New Jersey, 08601, USA
Listing for: Zoetis Inc
Full Time position Listed on 2026-11-07
Job specializations:
  • IT/Tech
    IT Consultant, Systems Analyst, IT Project Manager, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 105000 - 151000 USD Yearly USD 105000.00 151000.00 YEAR

Job Description & How to Apply Below

Zoetis Inc in Parsippany is seeking an experienced ITSM Process Owner to establish and govern a unified ITSM practice across the organization. You will design and implement incident, problem, change, release, and configuration processes, focusing on major incident management and measurable adherence.

The role requires 5+ years in ITSM/ITIL, strong governance and stakeholder engagement skills, and experience with ITSM tools like Service Now or Jira Service Management.

We are looking to fill the Global ITSM Process Architect position at Zoetis Inc in NJ, United States.

Step into the Global ITSM Process Architect role at Zoetis Inc in NJ, United States and grow with us.

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