Process Manager

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In support of our commitment to continuous quality improvement, we are seeking a Process Manager with a passion for delivering great food.

Reporting to the Head of Product and Process Development, you will focus on identifying ways to improve the quality of our meals. You will work closely with our Production, Product Development and Technical teams to improve our testing, monitoring and control of manufacturing processes to deliver the best meal experience to our customers.

This role will include:

• Managing and conducting an ongoing programme of process audits, day‑to‑day process monitoring, validation of equipment and processes.
• Supporting the introduction of new and improved processes and identifying & implementing process controls.
• Conducting extended process trials and monitoring after launch for new and improved products.
• Trialing existing products through new processes.
• Proactively identifying opportunities to improve quality, reduce failure and minimise variability.
• Supporting new and improved product trials.
• Identifying, supporting and driving the implementation of key process controls for staged positive release.
• Undertaking process audits and leading investigations on failures or complaints.
• Ongoing process validation of equipment and operations.
• Engaging with key internal stakeholders to work collaboratively and identify process improvement and best outcomes.
• Working with other stakeholders to establish appropriate quality attributes and standards taking into account operational capabilities.
• Identifying and delivering cost‑saving opportunities through improved processing efficiencies and methods.
• Driving the Quality agenda forward.
• Resolving process‑driven quality complaints.
• Providing training and coaching to process stakeholders.

• Sound operational experience in food process, Product Development, Engineering, Food Safety, Quality or Manufacturing within food operations.
• Methodical with a keen eye for detail.
• Ability to adopt a wide range of approaches to problem solving.
• Good interpersonal, communication and influencing skills.
• Experience of inter‑departmental collaboration to achieve shared objectives.
• Ability to work independently and manage short‑term priorities.
• Proactive hands‑on approach.
• Customer focused and passionate about great food.

• Degree, or equivalent experience.
• Demonstrable track record of successful process development.
• Experience with in ready meals.
• Chilled or frozen food manufacturing.
• Competitive salary – accredited Living Wage employer.
• 25 days holiday per year, plus bank holidays.
• Option to purchase up to 5 additional holiday days per year.
• Discretionary annual bonus scheme.
• Pension scheme – employer matched contributions up to 4 %.
• Life assurance scheme worth at least 1 × annual salary.
• Subsidised canteen.
• Free parking.
• Free turkey or voucher at Christmas.
• apetito perks scheme including salary sacrifice options and retail discounts.

As a family‑owned business, we take great pride in being a company that makes a real difference and is dedicated to creating outstanding meals to be proud of.

We develop a range of products designed to enhance health and well‑being for all our customers.

We are driven by a passion for service and dedicated to feeding some of the UK’s most vulnerable people.

We proudly support British food and farming, focusing on using the best ethical and sustainable produce in alignment with our goal to reach Net Zero by 2040.

Our ethical standards are recognised by the ETI and we are an accredited Living Wage employer.

Learn more about apetito’s commitment to a more sustainable future.

We embrace inclusion, empowering individuals from diverse backgrounds.

Our commitment to making a real difference extends to customers, communities, and staff and we’re on a mission to build an inclusive workplace where everyone reaches their full potential.

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