Associate Client Service Rep

Do you have client service experience and a passion for helping others? Take the next step in your career with a prestigious financial services company!

We are seeking multiple Client Service Representatives for seasonal, remote opportunities with a well-established and respected client. We are looking for personable, customer-focused candidates with excellent communication skills, a positive attitude, and a genuine commitment to providing an outstanding client experience.

If you enjoy building relationships, assisting clients, and working in a professional environment, this could be a great opportunity for you!

Training is expected to start in December. Position is expected to run until May or June of 2027.

salary: $20 - $24 per hour

shift:
First

work hours: 9 AM - 6 PM

education:
Associate

Responsibilities

• Responsible for creation of financial documents and approval process using Adobe suite of software products
• Checkthe accuracy of forms and entering data into a tracking database.
• Must be capable of learning new software applications with relative ease
• Must have Client service experience. Candidate will communicate directly with clients as well as internal departments
• Must be comfortable working within a team while owning their own work
• Must maintain a high level of productivity, quality, and customer-service standards while adhering to strict deadlines
• Candidate must utilize great time management skills to handle extremely high seasonal volumes
• Must be flexible for additional hours during high volume periods
• Experience working in a high-pressure, high-volume environment preferred

The essential functions of this role include:

• working up to 10 hrs of overtime per week
• working weekends

Skills

• Client Service (2 years of experience is preferred)
• Financial Services (2 years of experience is preferred)
• Written Communication
• Verbal Communication
• Microsoft Excel
• Microsoft Office
• Multi-tasking
• Adobe In Design
• Adobe Acrobat
• Data Entry
• Telephone Etiquette
• Database Management

Qualifications

• Years of experience: 2 years
• Experience level:
  Experienced

Experience

• Experienced
• 2 years

Education

• Associates

Equal Opportunity

Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.