Account Manager

Role:
Account Manager Location:
Remote (Approved US States) Who We Are

League Apps is the operating system and community for youth and local sports leaders, equipping them with the technology, tools, and professional network they need to grow, scale, and play for the future. Our platform powers thousands of clubs, tournaments, leagues, camps, and facilities, serving over 10 million participants nationwide. Backed by professional leagues, teams, and athletes as investors and partners, we're helping modernize the youth sports industry with our best-in-class SaaS platform.

We operate at the intersection of sports, technology, and community. From registration to payments to communications, our platform makes running sports seamless for organizations across the country. Beyond software, we foster a community of leaders, sharing insights on critical issues like increasing girls' participation in sports, preventing youth injuries, and understanding how technology is shaping the future of play.

Mission-driven at our core, our purpose is to create amazing sports experiences for all. To further this mission, we founded and continue to support the Fund Play Foundation, a registered 501(c)(3) nonprofit dedicated to strengthening sports-based youth development organizations. Fund Play helps bring meaningful sports opportunities to hundreds of thousands of underserved kids and communities every year.

About the Role

We're looking for a proactive, relationship-driven Account Manager to join our team. In this role, you'll own a portfolio of partners, with responsibility for driving retention, managing renewals, and identifying opportunities for growth.

You will build trusted relationships, understand your partners' business goals, and help them realize the long-term value of League Apps. Success requires strong business acumen, a commercial mindset, and the ability to balance strategic thinking with hands-on execution.

What You'll Do

• Own Partner Relationships:
  Build strong relationships with key stakeholders, understand their business priorities, and serve as a trusted advisor.
• Drive Retention & Renewals:
  Lead renewal strategies, negotiations, and contract execution while proactively identifying and addressing risks.
• Identify Growth Opportunities:
  Uncover upsell and cross-sell opportunities through strategic conversations, whitespace analysis, and a deep understanding of partner needs.
• Lead Business Reviews:
  Conduct meaningful business reviews that demonstrate value, strengthen relationships, and align on future priorities.
• Drive Proactive Engagement:
  Develop account plans, maintain consistent outreach, and anticipate partner needs before issues arise.
• Collaborate Cross-Functionally:
  Work closely with Customer Success, Sales, and other internal teams to support partner success, retention, and growth.
• Maintain Accountability:
  Own revenue targets, maintain accurate forecasts, and consistently document activities, opportunities, and account plans in Salesforce and Gainsight.

What We're Looking For

• 3-5+ years of Account Management experience, preferably in SaaS or technology.
• Proven success managing renewals, driving retention, and identifying expansion opportunities.
• Strong business acumen with experience in pricing, negotiations, and revenue management.
• Ability to build trusted relationships with business owners and executive stakeholders.
• Proactive, organized, and comfortable managing multiple priorities across a portfolio.
• Strong communication, presentation, and problem-solving skills.
• Experience with Salesforce, Gainsight, or similar platforms.
• A collaborative, results-oriented mindset with a strong sense of ownership.
• Passion for helping organizations succeed; an interest in youth sports is a plus.

How Success Is Measured

• Gross Revenue Retention (GRR) and renewal performance
• Expansion revenue and pipeline development
• Proactive partner engagement and completed business reviews
• Early identification and management of renewal risks
• Forecast accuracy and consistent execution of account plans

Why Work At League Apps?

At League Apps, you'll help organizations that make sports possible in communities across the country. You'll be part of a collaborative, growing team where you can make a meaningful impact on partner relationships, revenue growth, and the future of Account Management.

Compensation & Benefits

• Compensation: $80,000 - $110,000
• Health Benefits:
  
  Medical, Dental, Vision coverage, HSA
• Home-Office Stipend
• Sports Leagues subsidies for employees and their children
• Cell…