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QA Coordinator, Customer Service Improvement; Hybrid

Job in Troy, Miami County, Ohio, 45373, USA
Listing for: American Bankers Insurance Company of Florida
Full Time position Listed on 2026-11-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 26000 - 42000 USD Yearly USD 26000.00 42000.00 YEAR

Job Description & How to Apply Below

Position: QA Coordinator, Customer Service Improvement (Hybrid)

Assurant is a leading global risk management and insurance solutions provider. The Associate Quality Assurance Coordinator in our Miami office identifies training needs, analyzes QA data, and partners with Call Center teams to reduce errors and improve customer service metrics.

The role requires a high school diploma or GED, at least two years in QA, and a hybrid work model with two days in the Miami office; bilingual English/Spanish is a plus.

This role, QA Coordinator, Customer Service Improvement (Hybrid) at American Bankers Insurance Company of Florida, could be your next opportunity.

We are currently recruiting a QA Coordinator, Customer Service Improvement (Hybrid) for our team in Troy, OH, United States.

This is a strong opening to take on the QA Coordinator, Customer Service Improvement (Hybrid) role at American Bankers Insurance Company of Florida.

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