Ward Clerk

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Job Summary

We are looking for an organised and compassionate individual to join our team as a Ward Clerk at Royal Cornwall Hospital. This role is essential in supporting the smooth running of our wards and ensuring patients receive the best possible care. You will be the first point of contact for patients, visitors, and staff, providing a friendly and professional service at all times.

As a Ward Clerk, you will manage administrative tasks such as maintaining patient records, handling telephone enquiries, and coordinating communication between clinical teams. Attention to detail and the ability to work in a busy environment are key, as you will play an important role in keeping the ward efficient and well‑organised.

Main duties of the job

We are seeking someone with excellent communication skills, a proactive approach, and a commitment to delivering high standards of service. Previous experience in a healthcare setting is desirable but not essential, as full training will be provided.

If you are passionate about supporting patient care and enjoy working as part of a dedicated team, we would love to hear from you. Apply today and help us make a difference at Royal Cornwall Hospital.

About Us

The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people – a figure that can increase significantly with visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.

We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School. The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non‑clinical roles. Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally.

Allied to this is a growing reputation for research and innovation.

Legal Requirements

• Identity checks
• Professional registration and qualification checks
• Employment history and reference checks
• Occupational Health clearance
• Satisfactory Disclosure and Barring Service check
• Right to work in the UK

For further information please visit: https://(Use the "Apply for this Job" box below).-regulation

We reserve the right to close this advert early.

We may be able to offer flexible working. Please discuss at interview.

We may be able to offer sponsorship but this is not guaranteed.

Details

Date posted: 30 December 2025

Pay scheme:
Agenda for change

Band:
Band 2

Salary: £24,465 a year pro rata

Contract:

Fixed term

Duration: 12 months

Working pattern:
Full‑time

Reference number: 156‑7656608

Job locations:

• Treliske Hospital, Royal Cornwall Hospital, Truro, TR1 3LJ

Person Specification – Essential

• Good standard of education
• Office experience

Person Specification – Desirable

• NVQ level 2 in customer care or equivalent
• Previous NHS experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

Employer details

Employer name:
Royal Cornwall Hospitals Trust

Address:
Treliske Hospital, Royal Cornwall Hospital, Truro, TR1 3LJ

Employer's website:

Employer details (repeated for emphasis)

Employer name:
Royal Cornwall Hospitals Trust

Address:
Treliske Hospital, Royal Cornwall Hospital, Truro, TR1 3LJ

Employer's website: