Resource Specialist, Rapid Re-housing

Resource Specialist

The Primavera Foundation is co-creating pathways out of poverty through outreach, housing, workforce development, comprehensive community development, home ownership and financial education, and community building and engagement. The Rapid Rehousing (RRH) Program aims to help individuals and families experiencing homelessness move as quickly as possible into permanent housing and achieve long-term housing stability. Through individualized service planning, resource referrals, housing navigation, rental assistance, and supportive services, the program meets participants where they are and provides the level of case management and support needed to assist them in obtaining and maintaining housing.

The Resource Specialist is responsible for supporting rapid housing placement, providing ongoing case management and housing stabilization services. The Resource Specialist utilizes a progressive engagement and Housing First model, trauma-informed practices, and participant-centered approaches to support participants in obtaining and maintaining housing, increasing income and self-sufficiency, and connecting to appropriate community resources.

The successful candidate will be a culturally responsive social services professional who has a positive influence on others, thrives on facilitating processes, works with a sense of urgency, is disciplined, detail-oriented, and results-oriented, sets high standards for themselves and others, and demonstrates strong planning, teamwork, communication, problem-solving, and organizational skills.

Duties and Responsibilities (Work assignments may vary depending on department needs and will be communicated by leadership.)

Participant Intake, Assessment & Case Management

• Conduct assigned participant pre-screening, intake, enrollment, assessments, service planning, and program exits in accordance with agency, HUD, RRH, and funding requirements.
• Create and maintain complete participant files within 48 hours of intake, ensuring required documentation, assessments, referrals, releases, and supporting records remain current throughout program participation.
• Complete required assessments and develop and update Housing Stability Plans, budgets, participant rent portions, and goals to support successful housing outcomes.
• Provide trauma-informed, Housing First, progressive engagement, and participant-centered case management focused on housing stability, self-sufficiency, and preventing returns to homelessness.
• Conduct home visits, field visits, and community-based meetings as required to support participant engagement, housing placement, and retention.
• Build positive relationships with participants and provide coaching, advocacy, problem-solving, and life skills development to address housing barriers and promote independence.
• Educate participants regarding Fair Housing, Arizona Landlord-Tenant rights and responsibilities, lease obligations, program requirements, and self-advocacy.
• Connect participants with healthcare, behavioral health, employment, benefits, childcare, transportation, financial education, and other community resources to support housing stability and increased income.
• Provide ongoing housing stabilization services, including crisis intervention, conflict resolution, and assistance with participant or landlord concerns that may jeopardize housing retention.
• Support participants in securing permanent housing within 30 days of intake whenever reasonably achievable.

Housing Navigation, Landlord Relations & Move-In Coordination

• Provide housing navigation services, including housing searches, landlord engagement, application assistance, lease negotiation and review, and move-in coordination.
• Develop and maintain positive relationships with landlords, property managers, and community partners to expand housing opportunities for participants.
• Prepare and review required landlord documentation and assess housing opportunities for rent reasonableness, applicable Fair Market Rent requirements, program eligibility, and funding compliance.
• Conduct and document required housing inspections, coordinate necessary repairs with landlords, and ensure units meet applicable safety, habitability, and program requirements prior to move-in and throughout program participation.

Financial Assistance & Program Support

• Coordinate rental assistance, utility assistance, supportive services, and other allowable participant financial assistance in accordance with agency and funding requirements.
• Prepare and submit…