Operational Support Administrator

A path for every ambition. At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day. We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success.

We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them. Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here. Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage.

Your ambition has a home here.
** This role is based onsite and requires a full five-day work week in our office**

• Provide clerical and administrative support to operations and client service departments.
• Assist with HUB event planning and execution.
• Manage and maintain front desk area, lobby and help with upkeep in kitchen/lounge area.
• Answer multi-line phone system (including transfers).
• Manage and distribute of incoming and outgoing mail.
• Scan mail into our Agency Management System and deliver it electronically to client service teams.
• Provide other clerical functions as needed such as photo copying, stuffing envelopes, preparing policy books, assembling Auto .
• Assist Account Managers and Account Executives with billing and invoicing related tasks.
• Miscellaneous administrative duties/projects as needed.

• Teamwork – Supports all organizational departments in a collaborative effort for everyone to succeed.
• Written Communication - Writes clearly and informatively;
  Edits work for spelling and grammar;
  Varies writing style to meet needs;
  Presents numerical data effectively;
  Able to read and interpret written information.
• Initiative – Volunteers readily;
  Undertakes self‑development activities;
  Seeks increased responsibilities;
  Takes independent actions and calculated risks;
  Looks for and takes advantage of opportunities;
  Asks for and offers help when needed.
• Quality Management – Demonstrates attention to detail.
• Project Management – Ability to lead and contribute to team and adhere to deadlines.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

3 to 6 months of prior office experience preferred High School Graduate or a Certificate of High School Proficiency, Age 18 or older Insurance License required or must be able to obtain within 120 days of hire

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand;

walk; sit and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include Close vision and Distance vision. Some travel required by car to meet with…