Scrum Master - Enterprise Fraud Case Management Program

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Location: Tulsa
-TUL

Areas of Interest: Information Technology;
Project Management

Pay Transparency Salary Range: Not Available

Final date to receive applications: 11/21/2026

BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates Trans Fund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions:
Bank of Albuquerque;
Bank of Oklahoma;
Bank of Texas and BOK Financial®.

Discretionary

BOK Financial is cultivating an environment where exceptional individuals can excel and thrive. This role aims to bolster high-performing product delivery teams by fostering self-organization and continuous improvement, with a focus on effective communication and Agile and Scrum/Kanban/Nexus or SAFe principles. It’s an ideal opportunity for those passionate about innovation and teamwork, promising personal growth and exciting prospects!

The Scrum Master will support 1 - 3 delivery teams within a fast-paced product development driven environment. This role is intended to help a team of problem solvers achieve their goals as high performing product delivery teams, creating a culture of self-organization and continued improvement. The person in this role ensures clear communication and organization of the team, and coaching of team members in all aspects of the standard Agile Manifesto and Scrum Scrum/Kanban/Nexus or SaFe frameworks.

Our mission is toempower our company, teammates and customers through the delivery of resilient and customer-centric technology. We achieve this by leveraging our expertise in technology and deepunderstandingofour business units.

• You’ll implement Scrum Scrum/Kanban/Nexus or SaFe as a framework for software development in IT delivery teams, build and develop your team.
• You will facilitate all Scrum Scrum/Kanban/Nexus or SaFe events and ceremonies including Sprint planning, Grooming, Retrospective, Refinement, and daily stand-ups.
• You’ll lead all Scrum Scrum/Kanban/Nexus or SaFe events such as sprint planning, grooming retrospective, refinement, and daily stand-ups.
• You will ensure that responsibilities and accountability for crucial roles in the program/project are distinctly outlined.
• You will lead the team in establishing feasible goals for feature and sprint timelines, while consistently managing the expectations of the team and stakeholders.
• You will guide the team towards self-organization and continuous improvement.
• You will enhance team performance by resolving obstacles, managing conflicts, aiding in decision-making, and promoting continuous improvement.
• You will actively spot and address risks that could hinder the achievement of goals and engage the team to mitigate those risks.
• You will engage in multidirectional communication and negotiation to influence and achieve team goals.
• You will cultivate a culture of rapid innovation and ongoing enhancement.
• You will oversee the team’s advancement towards Roadmap and Sprint goals through Scrum Scrum/Kanban/Nexus or SaFe metrics and contribute to status reports as required.
• You will provide input to help identify and form future Scrum Scrum/Kanban/Nexus or SaFe teams.
• You will be a key player in the company’s growing Agile community, facilitating change and aiding others in their Agile journey.
• You will persistently enhance your skills to proficiently implement Scrum Scrum/Kanban/Nexus or SaFe methodologies.
• You are committed to constant growth and inspire the same in your Scrum Scrum/Kanban/Nexus or SaFe team members.

This level of knowledge is normally acquired through completion of a…