Bilingual Outreach Specialist

ATHENA Consulting is an award-winning staffing firm serving state and local governments. Our mission is to make lives better! We make our Clients’ Lives Easier by engaging and supporting our clients and partnering with them to be the most knowledgeable staffing partner. We make our Employees’ Lives Better by identifying and cultivating their talents and matching these talents with our customers’ needs.

ATHENA places a high value on customer service, accountability and getting the job done.

We are currently recruiting a Outreach Specialist
. This position pays $19.00 an hour and is located in Tyler, Texas. This is a 14-week temporary assignment scheduled to run from November 9, 2026, through February 15, 2027.

The Outreach Specialist establishes and cultivates relationships with participants, employers, and community agencies to support workforce program enrollment goals. This role connects career seekers with employment, training, and career center services while developing community partnerships and supporting recruitment efforts for local businesses. Bilingual proficiency in Spanish and English is required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Develop relationships with community organizations, educational facilities, and social service agencies to encourage enrollment in workforce center programs.
• Conduct outreach presentations for diverse audiences, including students, parents, educators, older adults, and transitioning job seekers.
• Identify, develop, and implement outreach and recruitment strategies to meet employer talent needs.
• Connect career seekers with open positions, training opportunities, and career center services.
• Assist local businesses with talent acquisition, including screening candidates and assessing technical and interpersonal skills.
• Contact participants and employers regularly to verify and document employment placement and retention.
• Participate in community events and collaborative recruitment activities, including evening and weekend events as needed.
• Assist individuals with understanding and completing program enrollment processes.
• Conduct eligibility assessments.
• Maintain knowledge of labor market research tools and industry trends to guide career seekers toward employment or education.
• Maintain participant files and records in accordance with legal requirements and applicable policies and procedures.
• Provide exceptional customer service in all interactions with internal and external customers.
• Additional duties as assigned

• Excellent organizational skills and attention to detail.
• Ability to work independently; must be self-motivated.
• Excellent verbal, written, and listening communication skills.
• Ability to understand and adhere to the duties, methods, and procedures required by the position.
• Bilingual proficiency in Spanish and English.
• Strong presentation and public speaking skills, including the ability to conduct training sessions.
• Ability to communicate clearly with participants, employers, community partners, staff, and leadership.
• Proficiency in Microsoft Office and software used for correspondence, reporting, data analysis, and database access.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Ability to follow complex instructions, prioritize tasks, and complete projects accurately and on time.
• Ability to work effectively in a fast-paced environment.
• Strong customer service, teamwork, and willingness to learn.

• High school diploma or GED, required.
• One to two years of experience in a workforce environment or coordination/planning experience.
• Significant,…