Driver Risk Compliance Administrator

Job Title:

Compliance Administrator – Driver Risk Team

Location:

Dunstable, Bedfordshire

Hours:

9am – 5pm Overview We are seeking a Compliance Administrator to join the Driver Risk team. This role is responsible for ensuring drivers and vehicle use remain compliant with company policies and legal requirements, handling related administrative processes, and providing support across the driver management lifecycle.

• Process driving assessment records for all new drivers.
• Monitor unauthorised use of vehicles and manage cases from start to finish.
• Investigate drivers against compliance requirements across work streams.
• Conduct regular checks to ensure drivers remain compliant (e.g., driving licences, vehicle use, assessments).
• Handle driver care calls and complaints from initial contact through resolution.
• Manage and process Notices of Intended Prosecution (NIPs) from police for speeding offences.
• Produce weekly and monthly reports, maintaining data accuracy in Excel and other systems.

• Administrative experience preferred.
• Knowledge or understanding of fleet processes is desirable.
• Proficiency in Microsoft Office and general IT literacy.
• Professional telephone manner.
• Excellent verbal and written communication skills.
• Strong attention to detail and accuracy.
• Ability to organise, prioritise, and work independently.
• Ability to work effectively as part of a team and under pressure.

• Competitive PAYE salary
• 20 days’ holiday plus statutory bank holidays
• Pension scheme
• Cycle to work scheme
• Opportunities for career progression