Senior Business Analyst

The opportunity

As a Senior Business Analyst, you will work on complex change initiatives throughout the project lifecycle.

You will be:

• Uncovering the underlying problems and stating why we should address them
• Structuring and defining the needs of the stakeholders so that we can find the best solutions to address the problems
• Bridging the gap between what the stakeholders need and the technical solution ensuring that what we deliver meets the goals of the Business
• You may need to lead the Business Analysis activities on the programmes working within Openwork's Business Analysis Framework

You’ll bring a blend of analytical insight and practical experience across business change and I.T improvement programmes including process design, system enhancements, and operational efficiencies. You’ll also play a vital role in supporting and upskilling other business Analysts across the function.

This is a permanent, hybrid role, based in our Swindon office, with the requirement to be in the office 2 – 3 days a week.

• Salary - up to £60,000
• Bonus scheme – on target bonus – 10%
• Pension scheme – contribute up to 5% of your salary and Openwork will match you and put in an extra 5%
• Critical illness cover
• Income protection – 1x salary
• Death in service – 4x salary
• 27 days holiday + bank holidays, with the opportunity to buy up to an additional 10 days
• A range of other flexible benefits to include private medical insurance, dental insurance and much more.

• Working closely with business stakeholders to understand the As-Is and their vision and goals.
• Defining Problem Statements and the benefit of fixing those problems
• Developing solution agnostic Stakeholder needs into structured outputs that enable the right solution to be found
• Options analysis to feed into recommendations for the Business Case
• Working with the Business Subject Matter Experts to update and create processes (including end to end process re-engineering), procedures, communication and training material as a result of change execution or to eliminate waste or improve performance.
• Analysing current processes and workflows to identify areas for improvement and technological enhancement.
• Producing clear and detailed User Stories/Requirements to enable build, test and delivery. These will be supported by BA Tools and Techniques.
• Strong Stakeholder Management and the ability to undertake the right engagement at the right time to elicit the requirements and gain approval
• Facilitation of meetings and workshops
• Presenting findings to Sponsor and Stakeholder groups
• Supporting build, test and business readiness through the lifecycle of the project
• Setting the approach and plan to Business Analysis work packages and leading junior BAs through the process
• Some data analysis and interpretation from various sources to support business requirements
• Identifying trends, patterns, and insights from complex data sets to inform technology solutions.
• Producing relevant documentation to support governance and appropriate sessions ensuring all end-to-end processes and relevant business areas have been considered.
• Facilitating the prioritisation of requirements and the resolution of conflicting requirements.
• Communicate requirements and insights effectively to both business stakeholders and the technology team.
• Facilitate regular meetings with stakeholders to review requirements and obtain feedback
• Working with the Business Subject Matter Experts to update and create processes (including end to end process re-engineering), procedures, communication and training material as a result of change execution or to eliminate waste or improve performance.
• Monitoring and evaluating the effectiveness of implemented changes.
• Acting as a senior liaison between the project team, business stakeholders and the technology team.
• Building and maintaining strong relationships with internal and external stakeholders, including advisers.
• Work with our third parties and development teams to ensure they have a strong understanding of the requirements.
• Work with test teams to ensure the solution is fully tested.
• Supporting project management activities by providing data-driven insights…