Data Centre Operator; Control-M

Start: ASAP
Location: Cardiff (hybrid some WFH once trained)

A leading organisation is seeking an experienced Data Centre Operator to join their operations team on a long term contract. This role is ideal for someone who thrives in a fast paced environment, enjoys problem solving, and takes pride in keeping critical systems running smoothly.

Please note:
Control M experience is essential. Candidates without Control M exposure cannot be considered.

Operational Duties

• Monitor and manage core production systems
• Respond to event driven alerts and monitoring console notifications
• Liaise with external vendors when support is required
• Contact on call technical specialists during out of hours incidents
• Perform first line corrective actions on documented administrative systems
• Run and monitor batch schedules using tools such as Control M and Visual Cron
• Execute weekend release jobs/scripts to deploy development changes
• Manage Xerox bulk printing and other physical operational tasks

Data Centre Activities

• Support engineers during planned power down weekends
• Verify system availability (e.g., application logins)
• Conduct physical patrols to check temperature and environmental conditions
• Maintain security and access logs in line with procedures
• Carry out ad hoc tasks to ensure smooth data centre and batch operations

Candidates with broader scheduling or production experience will be prioritised, especially those able to support the Control M scheduling environment and production output processes:

• Review and maintain operational procedures
• Produce accurate daily, weekly, monthly, and ad hoc reports
• Apply schedule changes
• Investigate and resolve production issues within the agreed scope

Essential Skills

• Strong background in IT operations
• Ability to work independently and within a small team
• Self motivated, proactive, and solution focused
• Comfortable working under pressure in a 24/7 environment
• Experienced in root cause analysis and incident handling
• Committed to continuous learning and skill development
• Control M experience is mandatory

Desirable Skills

• Experience in batch processing and job scheduling
• Exposure to Microfocus environments
• Understanding of JCL
• Korn shell scripting knowledge
• Familiarity with Linux/UNIX commands
• Basic understanding of Oracle database structures
• Awareness of ITIL principles

Shift Pattern

• 12 hour shifts (days and nights)
• 364 day coverage (Christmas Day off)
• Weekly shift patterns agreed between the contractor and the organisation

For immediate consideration, click apply with an up to date CV.