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Hybrid Case Manager – Escalations & Customer Experience Lead

Job in Ackton, WF7, England, UK
Listing for: Movianto
Full Time position
Listed on 2026-01-11
Job specializations:
  • Business
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 26060 GBP Yearly GBP 26060.00 YEAR
Job Description & How to Apply Below
Location: Ackton

A leading pharmaceutical supply chain partner in Ackton is seeking a Case Manager to manage incidents and escalated queries. The role requires building strong customer relationships and ensuring high service standards. Candidates should have substantial customer service experience, excellent communication skills, and a results-oriented mindset. This full-time position involves working three days on-site and two days homebased, with a starting salary of £26,060 annually and various benefits, including discounted gym memberships and extensive annual leave.
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