Lead Helpdesk

Lead Helpdesk Coordinator

Location:

Manchester
Salary: 30,000

About the Role:

RG Setsquare are working with a reputable client in the FM sector. Our client, a trusted provider of commercial maintenance services, is seeking an experienced Lead Coordinator to join their team to oversee a team on a fantastic commercial contract.

This is a fantastic opportunity to work with a nationwide maintenance company offering a competitive salary and a supportive working environment.

Key Responsibilities:

Manage and support the operations of the companies central help desk

Support and manage engineers, contracts managers and clients

Delegate tasks

Raise PO's and work orders

Manage performance scores

Mentor team

Complete all required paperwork and reports promptly and accurately.

Key Requirements:

Experience in a similar role

Extensive knowledge of commercial FM

Excellent problem-solving abilities.

Experience with CAFM systems.

Professional and customer-focused approach.

RG Setsquare is acting as an Employment Agency in relation to this vacancy.