Customer Service Manager

Location: Kirkby Lonsdale

Are you an experienced Customer Service Manager looking for an exciting opportunity just outside of Lancaster? Our client, a market leader in the medical testing and services field, is seeking a dedicated Customer Service Manager to join their team. This role involves proactively engaging with customers and suppliers to resolve order issues and ensure customer satisfaction.

• Basic salary of 32,000 - 35,000 per year
• Bonus of 500 - 1,000 annually
• 28 days holiday

The Role:
As a Customer Service Manager, you will:

• Proactively approach customers to update them on order issues
• Communicate with suppliers to resolve any issues efficiently
• Ensure excellent customer service and satisfaction
• Collaborate with team members to improve processes
• Maintain organised records and documentation

The Candidate:
The ideal Customer Service Manager will have:

• Experience as a Customer Service Manager or Client Experience Manager
• Excellent verbal and written communication skills
• Strong organisational abilities
• Ability to work effectively within a team
• A realistic opportunity to progress into a managerial role
• A full driving license and a car

The Package:
The Customer Service Manager role offers:

• Annual salary of 32,000 - 35,000
• Bonus ranging from 500 - 1,000 per year
• 28 days holiday
• Opportunity to work with a market leader in the medical services field

Our client is a leading company in the medical services industry, known for their commitment to quality and customer satisfaction. They are dedicated to providing top-notch services and support to their clients.

If you're a Customer Service Manager with a passion for delivering exceptional service and looking for a new challenge, this could be the perfect role for you. Take the next step in your career and join a dynamic team in Lancaster.

If you have experience as a Customer Success Manager, Client Experience Manager, Customer Support Manager, Customer Relations Manager, or Customer Care Manager, you might find this Customer Service Manager role to be a great fit for your skills and career goals. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.