ServiceNow Solutions Advisory Lead

Service Now Solutions Advisory Lead

Salary: 110,000 to 130,000 pa + 10% Bonus plus benefits, perks and healthcare options

Job Type: Permanent - Hybrid / 2 x days per week - Travel to client site

Location: London, Woking, Birmingham, Manchester, Newcastle, Glasgow, UK Wide

Overview:

We're looking for a Senior Service Now Solutions Advisor who is passionate about solving real-world challenges through technology. You'll work closely with senior stakeholders both internally and within key clients to create Service Now strategies that translate business issues into relevant technical solutions and competitive propositions that are scalable, secure, and sustainable.

Your Role:

• You will Partner with Senior Leaders (including CxOs) and advise on large-scale transformation deals and complex programmes to drive the growth agenda across Service Now.
• Build and nurture long-term relationships with clients and internal teams, creating shared value and trust.
• Apply your technical expertise and problem-solving mindset to design innovative, practical solutions for complex challenges.
• Represent the Cloud Infrastructure Management Advisory team in key forums, contributing to strategic initiatives and thought leadership.
• Collaborate across diverse teams, supporting knowledge sharing, mentoring, and continuous learning.

Your skills and experience:

• Deep expertise in Service Now, including solution architecture, development, administration, and custom integrations.
• Proven ability to lead and deliver complex Service Now solutions, from strategy through to implementation, across multiple modules and client environments.
• Strong communication and consulting skills, with the ability to build relationships with CxOs and contribute innovative ideas to client engagements and bids.
• Certified in Service Now (CSA required; implementation certifications preferred) and ITIL Foundation, with knowledge of SaaS/on-prem architecture.
• Ability to translate business needs into scalable, user-centric Service Now solutions.
• Excellent communication and collaboration skills, with a focus on inclusive leadership and team empowerment.

To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.

If you're ready to take the next step in your career and thrive in a fast-paced, innovative environment, we want to hear from you! Please send updated CV to