Client Platform Specialist

Location: St James's

Client Platform Specialist EOS is seeking a Client Platform Specialist to be a key member in a small team with a large technology client. The role will concentrate on the setup, configuration and support of various hardware devices (computers, phones, tablets, VR headsets, AR/MR devices). This position is part of the IT organization, so candidates must be passionate about technology, live customer service and have the ability to thrive in a fast paced, high-pressure environment.

A passion for gaming is a plus. Responsibilities ■ Support day-to-day operational requests that come in through the internal tasking queue ■ Support automated solutions using Powershell, bash scripts, Python ■ Administer and maintain client system management tools (i.e. PC/phone/tablet imaging) ■ Administer and maintain mobile device management systems for android and iOS (i.e. ADB/Apple Configurator
2) ■ Identify internal process and automation improvements ■ Provide technical support both remotely and onsite at events ■ Maintain and manage Windows, Android, iOS, iPadOS images ■ Create and maintain documentation for all processes and troubleshooting guides ■ On-site event support that may include international travel outside of normal office hours ■ Off-site on-call event support outside of normal office hours REQUIREMENTS ■ At least 2 years of experience supporting MacOS/Windows/iOS/Android in a corporate environment ■ BA/BS degree or equivalent experience in a similar field ■ Experience in a startup environment a strong plus ■ Excellent communication skills and ability to clearly communicate complex technical concepts ■ 1 years Enterprise Windows client management experience(GPO’s, Chef, FOG, MDT etc.)

■ Experience with mobile device management(MDM) solutions

■ Experience with ADB (flashing/side loading) ■ Basic networking skills (DHCP, TCP/IP, FTP, PXE) ■ Familiarity with Windows 10/11 (Windows Deployment, PE, registry, services, tasks) ■ Basic knowledge of Linux environments a plus ■ Experience in building PCs (specifically gaming), with a wealth of knowledge in upcoming and existing PC components a plus ■ This job requires international travel. Accordingly applicants must have a valid passport at time of employment and maintain their passport as long as they are in this position.

IND