Senior IT Analyst - Branch Network

We are looking for a skilled and motivated Senior IS Analyst to join our Network Support team  will be someone who enjoys working with technology, has a real passion for problem solving, and cares about giving great support to our colleagues and customers.

In this role, you will take the lead on delivering projects and providing support across our Business Centres, helping to improve customer experience and contribute to our commercial success. You will also act as a point of escalation for the Network Team and the wider IT function, stepping in to help with more complex issues when needed.

We are looking for someone who is proactive, supportive, and happy to mentor others, always looking for better ways of working and improving the service we provide.

You will also take part in our out of hours remote support rota to help keep the business running smoothly outside of standard working hours.

Please note - this role can be based in either our Eccles or Equity office.

• Lead Branch Systems Network projects, ensuring timely and effective delivery.
• Manage and maintain project and support documentation and systems.
• Act as a point of escalation for complex project and support queries within Network Team and wider IT department.
• Work with the IS Manager to maintain a best practice and continual improvement approach to service delivery.
• Assist in the day-to-day operational tasks across the Network team
• Deputise in the absence of the IS Manager as required.
• Lead any direct reports and conduct regular 121’s and performance reviews.
• Keep network systems running smoothly and ensure users get the maximum benefit from them
• Install, configure, patch and support hardware and operating systems in accordance with Tesco Layered Defence standards.
• Good understanding of working with Network technology such as Routers, Switches, Access Points and Firewalls.
• Thorough understanding of Juniper Network Technology.
• Knowledge of wholesale industry business processes.
• Service management skills.
• Consistent delivery of results.
• Ability to troubleshoot, test, repair and service technical equipment

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.

Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself  short, we’re a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life‑changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else.

So, talk to us throughout your application about how we may be able to support you.

We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact

Please note

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

* Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*

For more information about us please visit