Senior Export Co-ordinator

Location: Maesteg

Senior Export Co-ordinator
Maesteg
£negotiable depending on experience

A global manufacturer of high-performance insulation and fire protection solutions due to their continued success are seeking an experienced Export Sales & Logistics Coordinator to join their team at their Maesteg headquarters.

This office-based role is responsible for managing international customer accounts and coordinating export sales orders and shipments by air, sea and road.
Key Responsibilities

• Manage and own international customer accounts within an allocated territory
• Prepare and process export quotations and sales orders
• Coordinate air, sea and road freight, including groupage
• Prepare all export and customs documentation (commercial invoices, EUR1, certificates of origin, letters of credit, etc.)
• Monitor shipment timelines and track deliveries
• Act as the main point of contact for customers, managing enquiries and expectations
• Liaise with internal departments to resolve queries end-to-end
• Ensure pricing, technical data and orders are processed accurately
• Maintain accurate records in line with regulatory and company standards
• Deliver excellent customer service in line with Customer First values

About You

• 3 5 years experience in export sales, export administration or international logistics
• Strong knowledge of Incoterms (2010)
• Experience with air, sea and road freight, including customs procedures
• Highly organised with strong attention to detail
• Customer-focused with excellent communication skills
• Confident working to deadlines in a fast-paced environment
• IT literate (Microsoft Office, MS Teams); CRM experience desirable

In return

• A stable and growing global business
• Supportive, professional team environment
• Training and development, including full product training