Services Manager

• Housing Services Manager
• Birmingham & Worcestershire
• Temporary on-going contract - minimum 3-month contract
• 35.00 per hour

Think Recruitment are working in partnership with a well-established and highly regarded Housing Association in the Midlands who are seeking an experienced Housing Services Manager to join their team on a temporary, ongoing basis.

This is a key leadership role responsible for the effective delivery of housing management services across a diverse patch, ensuring high standards of tenancy management and customer satisfaction.

Key Responsibilities

• Lead, manage and support a team delivering frontline housing management services
• Oversee tenancy management including rent arrears, ASB, safeguarding and tenancy sustainment
• Ensure compliance with housing legislation and regulatory standards
• Act as a senior point of escalation for complex cases and complaints
• Drive service improvement, performance management, and customer-focused outcomes

About You

• Proven experience in a Housing Services Manager or similar senior housing management role
• Strong knowledge of social housing legislation and best practice
• Experience managing and developing teams within a housing environment
• Confident in dealing with complex tenancy issues and stakeholder management

If you are an experienced Housing Services Manager looking for your next interim opportunity, we'd love to hear from you.

INDPS