Branch Manager

A Branch Manager is required to run a growing building products branch based in Newport. This role will take over the running of the site, enabling the site Director to drive business growth through increasing new sales.

As Branch Manager, your focus will be on the day-to-day running of the business, supporting the Director with maximising work output and achieving targets whilst ensuring first-class service to all our internal and external customers.

KEY RESPONSIBILITIES AND PERFORMANCE MEASURES:

• Gain a thorough understanding of the company, products, and services
• Support the Director in all operational aspects of the business, including, sales, manufacturing, distribution, and customer service.
• Manage and motivate the team to meet objectives.
• Maintain excellent communication between internal and external customers.
• Maintain awareness of current capability/knowledge levels of all team members, providing support and guidance to staff
• Support the Director with staff performance, highlighting areas for improvement and implementing appropriate corrective action
• Ensure that departments are compliant with legislation, regulations and other regulatory agencies, including Health and Safety
• Provide effective communication with suppliers and address customer complaints and issues promptly
• Assist with implementation of new policies and procedures

Minimum Qualifications / Experience required:

• A minimum of 5 Standard Grades, or equivalent, including English and Maths, at Grade C or above.
• Bachelor s Degree education as a minimum
• Display a proven track record of multi tasking
• A background in a manufacturing environment would be advantageous
• Must be hands-on when required
• Must possess good numeracy skills and be able to interpret and compare a range of information.

Must be knowledgeable in Microsoft Office and proficient in Microsoft Excel

Key behavioural competencies:

• Must be a good communicator at all organisational levels.
• Able to prioritise workload to meet ever changing departmental and organisational deadlines.
• Able to negotiate prices effectively
• Detailed and methodical.

The ability to work within a team and individually

Experience running a building products/construction products branch is essential for this role to be a success. Knowledge or experience of timber, timber doors, fire doors, ironmongery, door sets, windows or other fenestration products will be looked upon favourably.