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Prison Custody Officer

Job in Blackmill, CF35 6DR, Wales, UK
Listing for: G4S
Full Time position
Listed on 2026-01-01
Job specializations:
  • Management
    Program / Project Manager, Operations Manager
Salary/Wage Range or Industry Benchmark: 30267 GBP Yearly GBP 30267.00 YEAR
Job Description & How to Apply Below
Position: Prison Custody Officer (Hiring Immediately)
Location: Blackmill

PRISON CUSTODY OFFICER

Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below.
HMP & YOI PARC, BRIDGEND, CF35 6AP

Permanent, Full Time (40 hours per week with various shifts)
Starting Salary                      30,267.00
After 1 Years service             31,036.50
After 3 Years service             32,319.00
After 5 Years service             33,858.00
Upon successful completion of your first 12 months service and final probation, you will receive a 1000 bonus
* Benefits:  Company Pension, annual leave entitlement of 264 hours per year inc Bank Holidays, free on-site parking, staff canteen, free uniform, access to High Street Shop discounts and extensive training and development.
Make a Difference Every Day
We are looking for Prison Custody Officers (PCOs) who are excellent communicators, resilient, and good listeners. PCOs are essential to the effective operation of our prisons. We welcome applications from all backgrounds as long as you have integrity, resilience, and strong communication skills. No specific qualifications or experience are needed.
The people in your care will have a variety of different needs and it will be your role to ensure those individuals are treated with dignity and respect and helped to find a new way of life whilst maintaining a safe, secure and structured environment.
Our Philosophy
Our prisons aim to rehabilitate offenders and prepare them for reintegration into society. We strive to normalise prison conditions and create a safe environment for both staff and prisoners.
About the role
You will ensure that prisoners are treated with dignity and respect while maintaining a safe and secure environment. You will play a key role in providing structure and routine, ensuring prisoners attend work and education, and follow the prison regime.
You will have a number of key responsibilities that assist Prisoner reform, as well as playing a key role in providing prisoners with structure and routine, making sure they get to work in the morning, are actively engaging in education and the prison regime and are secure in their cell in the evening.
Completing paperwork and reports
Maintaining restrictions on prisoners' liberty while protecting their rights
Ensuring prisoners receive their regime and privileges
Reducing risks to security
Controlling incidents and emergencies, which may include using Control and Restraint and Body Worn Video Cameras
Promoting a rehabilitative culture and teamwork
Challenging poor behaviour and promoting positive behaviour
Encouraging prisoners to participate in purposeful activity and address their offending behaviour
Responding to substance misuse
Providing first aid, such as CPR
Assessing risk and vulnerability of prisoners and referring them to social care if needed
Assisting prisoners with neurodiverse needs
Assessing healthcare needs in an emergency
Holding weekly one-on-one sessions for vulnerable prisoners
Conducting welfare checks
Assessing risk of self-harm or suicide
Supporting prisoners' mental wellbeing
Training and Development
We provide comprehensive training for 10 weeks, including Control & Restraint, First Aid, Interpersonal skills, and Health & Safety. We also have a Development Pathway for career advancement.
In addition, we have recently launched our Development Pathway, which provides clear career development from Prison Custody Officer through to middle manager, should that also be of interest to you.
Equality and Diversity
We encourage applications from all backgrounds and are a fully inclusive employer. We are happy to discuss any reasonable adjustments.
Safeguarding
G4S CaRS is committed to safeguarding and promoting the wellbeing of children and adults  post holder must undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
Our Team
Our team makes a real difference and we encourage new ways of working to improve safety and better support prisoners. You will find a secure, friendly, and professional working environment with all the support and training you need to build a successful career.
Additional Information
We encourage applications from Welsh speaking candidates.
These vacancies are subject to a 5 year checkable history and strict vetting standards.
You must be eligible to work in the UK

* The 1000 bonus will be paid in your salary upon completion of your first 12 months service and providing you have successfully completed your probationary period.
G4S is the International business of Allied Universal, the worlds leading security and facility services provider and trusted partner to more than 400 of the Fortune 500. Allied Universal delivers unparalleled customer relationships, innovative solutions, cutting-edge smart technologies and tailored services that enable clients to focus on their core businesses. With operations in over 100 countries and territories, Allied Universal is the third largest private…
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