Deputy Head of L&D

We are seeking a commercially minded Deputy Head of L&D, ideally with a background within the hospitality or leisure sector or consultancy background.

The Deputy Head of L&D will be responsible for the operational leadership and management of the L&D function, ensuring effective delivery of core programmes and services across the organisation.

The Deputy Head of L&D will be commercially minded with some financial management experience, supporting in managing budgets and reporting on the P&L.

Key Responsibilities for the Deputy Head of L&D

• Manage the daily operations of the L&D team, ensuring clear KPIs, effective planning of tasks, quality delivery outputs, and evaluation of services, with regular reporting to the Head of L&D.
• Provide line management, supervision, HR processes, performance and feedback (including formal PDRs and informal regular feedback), and professional development support to L&D team, fostering a high-performing team culture.
• Oversee the design, coordination, and delivery of core learning programmes
• Consultancy & Stakeholder Engagement
• Financial & Resource Management
• Act as a trusted advisor to managers, senior leaders and consultancy clients, providing expert guidance on learning solutions, talent development, and organisational capability.
• Contribute to the development and implementation of the organisational L&D strategy.

Key Experience for the Deputy Head of L&D

• Significant experience in L&D management or senior operational leadership role.
• Strong people management skills, with proven ability and experience in leading/managing and developing teams.
• Experience designing, delivering, and evaluating learning programmes at organisational level, and linked to delivering business results.
• Financial management acumen, with experience managing budgets and suppliers.
• Intermediate abilities with Microsoft Excel and PowerPoint, linked to financial management, reporting and stakeholder presentations.
• Excellent consultancy and stakeholder management skills; influential at a senior level.
• Strong knowledge of digital learning tools, blended learning, and emerging L&D trends.
• Strategic thinker with ability to translate vision into tangible operational plans.
• Strong verbal and written communication skills, and ability to flex this as required.
• Ability to travel across UK, Ireland and occasional global travel.

Please apply as directed!