IT Project Manager

Proud to be partnering with a leading business based near Rotheram in their search for a permanent Project Manager. This is a hybrid role paying c £60,000 base + £6,000 car allowance + bonus and benefits.

Principal Accountabilities

- Manage complex projects from early stages of the sales cycle through to successful delivery, ensuring alignment with customer expectations.
- Serve as the main point of contact from order confirmation, maintaining strong communication and trust throughout the project lifecycle.
- Understand and validate both customer needs and technical requirements, guaranteeing they are met at every stage of the project.
- Communicate customer requirements effectively to the Operations department to ensure accurate solution build and adherence to agreed specifications.
- Organise and lead Factory Acceptance Tests (FAT) both in-house and onsite, delivering a positive and professional customer experience.
- Attend customer site meetings and supervise project deployment to ensure smooth implementation and issue resolution.
- Work closely with Sales team to confirm that complex proposals are accurate, feasible and aligned with delivery capabilities.
- Work closely with other parts of the Operations department to understand project lead times and effectively communicate this information to the customer.
- Schedule regular touchpoints via calls, emails, and face-to-face meetings to keep customers informed and engaged.
- Understand your customer's vision and roadmap, identifying opportunities for use cases, integrations and program expansion. Feed this back into the agile development process to promote roadmap alignment with key accounts.
- Agree, record and communicate project milestones, supporting the development of formal processes and relevant documentation.

Experience

- Demonstrable project management experience
- A proven track record in B2B, client-facing roles, with the ability to build credibility and trust at all levels.
- A university degree, preferably in a technical discipline (desirable).
- Excellent written and verbal communication skills, with the confidence to engage both technical and non-technical stakeholders.
- Strong working knowledge of Microsoft 365 and modern project management tools