Customer Service Team Manager - First-Time Resolution
Job Description & How to Apply Below
A leading water and wastewater company in Swindon seeks a CSA Team Manager to lead a team of Customer Service Advisors. The role involves driving operational performance, managing customer escalations, and motivating the team to deliver excellent service. Applicants should have strong leadership skills, a focus on customer satisfaction, and the ability to thrive in a changing environment. The company offers competitive benefits, including generous leave and a pension scheme.
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