Aftersales Manager

Are you an experienced automotive professional seeking to advance your career in a reputable dealership in West Sussex? Our client is currently recruiting an Aftersales Manager to join their well-established team.

This role offers a unique opportunity to contribute to a thriving business, with potential for career development and professional growth. The Aftersales Manager position is ideal for candidates looking to step into management or those with operational experience seeking a new challenge. Applications from Senior Service Advisors, Assistant Service Managers, Service Team Leaders, and Workshop Controllers are highly encouraged.

Benefits:

• Competitive salary between £30,000 and £35,000, with a 5% profit share on sales
• Monday to Friday working week, with occasional Saturday mornings at month-end (1 in
  4)
• Company car supplied, including BIK tax and a fuel card with mileage tracking
• 25 days annual holiday plus statutory leave entitlement
• Opportunity to influence and develop a team of technicians and advisors
• Play a key role in driving workshop efficiency and workshop capacity
• Support the growth of the bodyshop s retail and insurance sales

This role is critical within the dealership, and the successful candidate will be responsible for leading the aftersales team to ensure exceptional service standards. The Aftersales Manager will also oversee workshop activities, maximise productivity, and drive business growth through effective management and leadership.

Duties:

• Lead and develop the service reception team to ensure outstanding customer service
• Oversee workshop operations to maintain full capacity, efficiency, and profitability
• Drive bodyshop sales within the retail and insurance sectors
• Manage daily workshop activities, ensuring productivity and quality standards are met
• Collaborate with management to implement and support business growth strategies
• Maintain excellent relationships with customers, insurance companies, and other stakeholders
• Play an active role in loading workshops fully and efficiently, boosting overall workshop performance

Requirements:

• Proven experience managing automotive service departments or similar managerial roles
• Strong leadership skills with the ability to motivate and develop a team
• Excellent organisational and communication skills
• A driven attitude towards achieving sales targets and enhancing customer satisfaction
• Familiarity with workshop operations and bodyshop processes
• Valid driving licence and relevant industry qualifications are preferred

This is an excellent opportunity to join a reputable dealership where your leadership and expertise as an Aftersales Manager will be highly valued. If you are ready to take the next step in your career and wish to find out more about this Aftersales Manager position, please contact Kinga Csipetics. Our team of automotive recruitment specialists is dedicated to supporting your application process and connecting you with the best opportunities in the motor trade.